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PSW - Chapters 10-13 Flashcards | StudBud
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PSW - Chapters 10-13
PSW - Chapters 10-13
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Questions
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Answers
1
Who decides who the client’s “family” is?
The neighbor with binoculars
The client
The loudest relative
The person with the biggest mustache
2
You overhear another support worker calling their client "babe" and offering to lend them money. Your response?
Suggest they go on vacation together
Join in and offer to help too
Remind them that they’re creating an unethical personal relationship
High-five them!
3
What is your role in maintaining confidentiality?
Only keep secrets that are “juicy”
Protect the client’s personal information at all times
Share it with anyone who promises to keep it quiet
Tell only your coworkers in the lunchroom
4
Which of the following is NOT part of the five rights of delegation?
Right direction and communication
Right supervision
Right Temperature
Right person
5
Which phase in the cycle of abuse is typically calm and apologetic?
Abusive phase
Vacation phase
Honeymoon phase
Tension-building phase
6
Which of the following best describes a
professional relationship
with a client?
Treating them exactly like your best friend from high school
Helping the client while maintaining clear boundaries and confidentiality
Going out for coffee every Friday and talking about your exes
Texting the client funny memes at midnight
7
Why is it important to maintain professional boundaries with clients?
To protect clients, especially when there is an imbalance of power
Because boundaries are trendy now
So you can clock out faster
To avoid learning too much about their hobbies
8
What is the main reason PSWs must understand provincial/territorial legislation?
So they can one-up the nurse
To avoid performing tasks they are not legally allowed to
To make sure they only work on holidays
To win at healthcare trivia night
9
Which of the following is
NOT
considered a form of abuse?
Financial Abuse
Maintaining the dignity of your client
Emotional Abuse
Physical abuse
10
What is the first thing a PSW should do if they suspect a client is being abused?
Call a friend to discuss it
Ask the client to write a poem about their feelings
Confront the abuser while holding a frying pan
Tell their supervisor and document the facts
11
Which team member in a home care setting is most often responsible for coordinating care?
Whoever has the loudest voice
The neighbor who’s “seen it all”
The client’s pet cat
The case manager
12
What’s your legal responsibility if you suspect a child is being abused?
Try to babysit the child yourself to “fix it”
Wait until the full moon
Report it to your supervisor or appropriate authorities
Post about it on social media
13
Which scenario shows a violation of role boundaries?
Helping a client with a scheduled bath
Reporting a concern to your supervisor
Deciding to administer medication without being asked
Providing emotional support to a client
14
Why is flexibility important in a team setting?
Because you might need to learn yoga for better teamwork
To get out of tasks you dislike
To adapt to changing client needs and support your team
So you can avoid doing your assigned work
15
In a community rehab program, who might be part of the team besides the support worker?
Nurses, therapists, and case managers
Your friend Dave who "knows first aid"
Uber drivers
The client’s high school gym teacher
16
Which of the following is considered a
challenge
of working in a team?
Mentorship
Recognizing role boundaries
Unlimited bathroom breaks
Getting birthday cake at every team member’s party.
17
What does the "right person" refer to in the five rights of delegation?
The newest team member
The person who says yes to everything
Whoever has time to do the task
The support worker who is trained and competent for the task
18
Which of these statements is
TRUE
about helping a primary caregiver in the home?
You should tell them how to do everything better
It’s best to avoid interacting with the family at all
You may assist by providing respite care
You’re only there to make coffee
19
What is
interdependence
in a supportive relationship?
You become best friends and buy matching T-shirts
A balanced relationship where both the client and the worker contribute
You depend on your phone for all tasks
The client does everything alone
20
Which of the following is
NOT
a reason a victim of spousal abuse may stay in the relationship?
Fear of being harmed
Financial dependence
Waiting for their partner to grow a better beard
Concern for children
21
If a task is delegated to a PSW but the instructions are unclear, what should they do?
Google it
Guess and hope for the best
Ask a nurse for clarification
Pretend they never saw the task
22
A client tells you their adult child is taking their pension money without permission. This is an example of:
Negotiating a better retirement
Sharing is caring
A family financial plan
Financial abuse
23
Which of the following is
TRUE
about workplace bullying?
Ignore it and it’ll magically go away
It’s your fault if someone bullies you
It helps build character
Employers have a duty to prevent it
24
If there is ongoing conflict in the client’s family, what is your role?
Take sides based on who brought cookies
Observe, report, and support communication if needed
Stay out of it entirely and ignore everything
Offer to referee with a whistle and red cards
25
Which of the following is
NOT
a demonstration of professional support?
Respect and empathy
Confidentiality
Taking a selfie with the client and posting it online
Competence
26
What is the main difference between a professional relationship and a friendship?
You can gossip in a professional relationship
You must always agree with the client
Professional relationships are guided by ethics and responsibility
Friends give better birthday gifts
27
1. What is one key benefit of working on a team as a personal support worker?
Always getting your way
Opportunities for mentorship
Not having to talk to anyone
Less responsibility and more nap breaks
28
Which of the following people is at highest risk of abuse?
An older adult with dementia being cared for at home
A PSW who gets 10 hours of sleep a night
A healthy teenager with great Wi-Fi
A rich, well-connected celebrity
