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IGCSE Business Studies Key Terms 9 Flashcards | StudBud
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IGCSE Business Studies Key Terms 9
IGCSE Business Studies Key Terms 9
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1
the methods used to communicate a message
Communication media
Communication message
Communication types
2
the receiver is allowed to respond to the message and the sender listens to the response
Dual communication
Freeway communication
Two-way communication
3
information passed between two or more people or groups, with feedback
Affective communication
Efficient communication
Effective communication
4
the receiver's response to a message
Touchback
Critique
Feedback