Chapter 7 Review

Core values are a written description of a business idea

Tessa and Joseph are both managers at Dawson's. Tessa sent an email to Joseph about the # of hours his team has work.

Supervisors often have non-management duties in addition to their management work.

Almost everyone has the same beliefs about what constitutes ethical behavior.

Mission statements

Planning, staffing, organizing, implementing and controlling are all functions of management.

Employees are influenced by someone who is an expert in a certain task.  The type of influence described

Members of the highest level of management in business are commonly called _______________.

Just one person is MOST likely responsible for all of the management functions in a: 

Supervisors are MAINLY concerned with which management function?

Ethical behavior involves all employees, not just a company’s executives and managers.

A good way to decide whether a business's action is ethical is to ask yourself whether it will ______________

The most effective leaders treat everyone alike.

A person is given this type of influence by being appointed the supervisor from middle management. 

The way a manager treats and involves employees is called

Which management function involves analyzing information, setting goals & making decisions about what needs to be done?

___________ values are the important principles that will guide decisions and actions in the company.

Employees are more willing to support someone  whom they trust and respect.  The type of influence described

Management functions are usually divided among the owners of a partnership.

Members of the lowest level of management in business are commonly called _______________.

Which one of the management functions involves analyzing information, setting goals, and making decisions?

An effective manager always finds a way to make decisions with which every employee agrees.

The staffing management function

Executives spend most of their time on

This leader has the ability to control money, job benefits, or recognition.  The type of influence described

In strategic management, mangers are less directive and involve employees in decision making. 

Influence enables a person to affect the actions of others.

Ethical behavior must meet all of the following standards EXCEPT

The combined use of tactical and strategic management is known as

Which of the following is NOT an important human relations skill needed by leaders and managers?