Admin Aspects Final Review

The steps to performing inventory include all of the following EXCEPT

Basic hygene includes all of the following, EXCEPT

Records relating to patients who have been seen in the past few years and are currently being treated

_____ computers that allow users to carry their work with them

The process of forming a___ is when a medical assistant notes all unavailable times on the schedule

Database management applications are electronic

Which of the following is considered an expendable clinical supply?

Which of the following should a medical assistant always do?

A Health Insusance Portability and Accountability Act (HIPPA) complaint paper based sign-in sheet should NOT contain

When scheduling an inpatient surgical procedure, the assistant must

The time estimated to allot for a school physical would be

Which information does the assistant need when arranging outside appointments?

Another individual who is authorized to sign the patients check on their behalf

The purpose of ___ scheduling is to begin and end each hour on time

Checking for errors in content and typing; critical to written business communication

When stocking suppy cabinets with newly received supplies; place the newer supplies_____

The medical professional uses reference _____ to indicate who keyed or typed a letter

For which of the following tasks might a medical assistant be responsible?

Records of patients who have actively terminated their contract with the physician

All of the following are duties of a medical receptionist, EXCEPT

The office will have a hard time collecting any further payments from the patient is they write this on the check

In general, a _____ minute wait is accepted by most patients

a schedule system that allocated time for each patient depending on the reason for the visit or type of exam/test

___ year statute of limitations begins to run when discovery of damage & the connection between the damage and treatment

The signature line is typed_____line(s) below the complimentary close and contains the name & title of the writer

An office procedures manual would contain all EXCEPT

Which refers to the changes in pitch and tone when uttering words or phrases?

________ refers to the quality or state of being understandable

How many exam rooms must be wheelchair accessible?

When arranging a referral appointment, the receptionish should

Medical records should be written legibly in ____ ink

Legislation that protects the rights of disabled regarding access :employment, public building, transportation, housing

A computerized version of a patients medical history; also known as an electronic medical record

System that assigns a number to patients the first time they are seen or admitted to a hospital

Medical practice management programs have several tiers of security;allowing an admin to limit access to patient records

You should rely on spell-check and grammar-check to find any errors in your documents

Office attire for receptionists may include all of the following EXCEPT

letter style that is format spaced, from the date through the signature line, flush with the left margin

When receivng or placing a cell phone call, it is recommended that you be at least__ feet from others.

The medical record is a legal document; a____record, & a tool used to communicate between staff members for pt services

_____ is the process of sorting or grouping patients according to the seriousness of thier condition

Which procedure would be estimated to take 60 minutes?

Test results recieved from another health provider should be stamped

Patients may need to be placed on hold for all the following, EXCEPT

To code or scramble data to be unreadable unless you have the decoding key

All new patients receive the medical office's Notice of Privacy Practices on their first encounter and ______ thereafter

When editing medical reports, you cannot change the ____ of the report to alter the meaning in any way

A patient is considered "new" to a practice if

Used to verify the correct spelling and use of drugs

Many medical offices change _____ every 30-90 days for added security

A comprehensive software program that manages many of the administrative & business functions

The receptionist is often responsible for taking care of office equipment including

Letter sytles vary depending on the

When sorting through incoming mail, the medical assistant typically give consultation reports to the

The _____ should be positioned so that it cannot be easily seen by patients

The classification of mail vary according to all of the following EXCEPT

If a caller chooses to wait on hold, you will need to check back with them approximately every

Which of the following tasks should a receptionist be able to preform?

When storing drug samples, all of the following are important EXCEPT

All documentation should be ______

___ plan includes physicians statement, care plan, options for patient and istructions given to patient

The practice of scheduling two patients at the same time slot

It is a violation of the ______ to discard patient information into a trash can?

The Personnel Policy Manual is also known as

When an office is organized in a way that lends itself to teamwork, time mangement, patient movement

Per HIPAA, to access patient records, all computer users must have their own unique login: username and password

Medication samples should be in a supply cupboard or drawer that is______

Having a large amount of cash in the office poses a security risk and the potential for

______are illnesses or injuries that patients suddenly experience that require treatment but may not be life-threatening

Most spell-check software recognizes medical terminology

Scheduling method when patients arrive without appointments & are seen in order of arrival

Always answer the phone with a smile.

______ or failed appointments occur when patients do NOT show up to scheduled appointments

________ released a list of unapproved medical abbreviations

____ states the medical records area should not be accessible to patients

Many states have laws prohibiting smoking within____ feet outside an entrance

If a sheet of paper from a notepad used to take a message has patient information on it, the sheet must be:

Make sure to ______ every call that you have with a patient

Any patient who has seen the physician within the past three years

The instruction manual should list regularly scheduled maintenance which includes

____ explains why the patient was admitted, summary of history & review of what occured; summarizes the hospitalization

Inappropriately indicating either male or female by the type of lanuage used is

Only accepted_____ abbreviations can be used in medical reports & other medical office documentation

Which of the following should a medical assistant never do?

Expired drug samples should be discarded following office policy; in accordance with federal, state & DEA regulations

New hire orientation includes the employees job description

An ID with a magnetic strip serves which of the following purposes?

Software that allows the user to speak into a microphone and translates into commands or text

Scheduling by ____ involves scheduling for procedures & exams during a particular block of time

Business expenses are subject to auditing by the

The physician should be informed if a patient fails to keep____ or more appointments

Medical offices are generally divided into 2 areas: clinical & ______

the loss in value to a product resulting from normal aging, use & deterioration

A trial period for new employees

program software that scans the computer data to detect & disable malicious virus programs that can harm your data

Determining the order in which you should take calls from patients is known as?

Modified wave schedule works best for ____ offices that tend to have many appointments of about the same length

Using ______ in handling medical records, the medical assistant conveys confidentiality importance to the patient

Seniority refers to status gained by being the individual who has

It is common procedure to ______ checks at the time they are received