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Constructive Conflict Flashcards | StudBud

Explore/Constructive Conflict

Constructive Conflict

8 terms·StudBud Administration·4 plays

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Questions 8

Answers

1
List the 3 types of communication skills
Speech. Listening. Rephrasing.
Sign language. Morse code. Pantomime.
Verbal. Non verbal. Visual.
Email. Texting. Instagram.
2
Great leadership starts with great communication.
True
False
3
What does effective interpersonal communication look like?
Exchanging of thoughts and beliefs with each other
Listening carefully to someone giving you a lecture
Ignoring someone talking to you
Being impatient with someone and not hearing them out
4
Constructive Conflict focuses on a problem
True
False
5
How can conflict be constructive
Causes mistrust in team sessions
Ignoring or dismissing others’ ideas.
Developing avoidance techniques
. Helps release emotion, anxiety and stress
6
What are the 3 stages of conflict
Dormant. Latent. Suspended
•latent tensions •overt conflict •power struggle
•Bad feelings •costly litigation • high employee turnover
InActive. Activity. Hyperactivity
7
Active listening means
Exercising while having conversation
Using your hearing aides
Engaging in effective communication. Listening. Rephrasing
Writing down what you hear
8
Define Constructive Conflict
Deconstructed pineapple upside cake
Rejecting others’ viewpoints before you fully understand their position.
. Undermines morale or self-concept.
active disagreement between people with opposing opinions or principles.