Duplicate of Pivot Point Ch 103.4-103.6: Salon/Spa Business- Ownership/Operations

Esthetics, as a separate profession in the U.S., did not evolve until the late:

If the operating expense is greater than the income, the salon/spa is operating at a(n):

Renting or leasing a workstation from a building owner would represent which of the following situations?

A rental agreement is known as a:

An agreement on how things are to be done in the salon/spa so things happen in a uniform way is called:

What percentage of the total salon/spa expenses generally represents compensation for the salon/spa owner and employees?

Workers' Compensation insurance is not a required for the salon/spa owner.

Patient privacy measures for working in a medi-spa or clinic include all of the following descriptions EXCEPT:

Which form of advertising involves sending postcards or flyers to prospective clients?

Which of the following statements would offer a solution to procrastination?

How is a task that can be completed within the month ranked when using the ABC prioritizing technique?

An efficient working space for each esthetician is:

Treating your client like an important, valued individual is known as:

A compensation structure that is based on a percentage of the dollar income the esthetician generates from services:

The tax based on the profits (earnings) of a business is known as:

Multi-tasking, such as checking emails and web surfing, is okay while the client is masking or under steam.

Tips for treatment-room productivity include all of the following statements EXCEPT:

What kind of rent is a set dollar amount paid per month plus a percentage of the total monthly income?

Which one of the following items is/are usually the largest expense in operating a salon/spa?

Which of the following business types is owned by the shareholders and formed under legal guidelines?

What form does the employer provide that indicates all taxes paid for the past year for each employee?

What ancient culture was believed to be the first to develop extensive beauty products?

The stock control management checklist often includes all of the following categories EXCEPT:

Net worth is calculated by subtracting liabilities from:

Which of the following items must be reported as employee income?

What is the purpose of a handbook for a salon/spa?

An operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation:

An account established to save for replacement of equipment is called:

What is considered the best form of advertising?

What term refers to the atmosphere of one’s surroundings; the feeling of a place; its aura?

Managing calls, informing estheticians when clients arrive and supervising the reception area are duties of:

The determination on whether a specific product should be continued as a retail item is based on the number of:

Who must apply for a state sales tax permit before collecting taxes on products or services sold?

Procedures in the salon/spa that ensure all products are accounted for is known as:

Beverages, food, magazines and umbrella stands in the salon/spa are examples of:

To be granted future loans, it is important to pay loans on time and avoid:

The esthetician's name, client’s name, service, date and time of the service & clients phone number should be included:

The type of business ownership in which two or more persons share all costs of the business:

Products purchased by the salon/spa owner for use during client services and for retailing are known as:

An important aspect to remember when managing the financial operations of a salon/spa is to:

A tip for an employee answering the telephone is to answer within how many rings?

A sole proprietorship is a business owned by:

Which of the following concepts creates a harmonious and predictable environment?

What is the form called that verifies an employee's identity and authorization to work in the U.S.?

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

Before a salon/spa owner can hire employees, they need to apply for a:

All of the costs incurred in running the salon/spa each day is referred to as:

Which of the following terms refers to all money owed?

All the property you own is called a list of:

Workers' Compensation insurance is needed to protect the:

Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance component known as:

When staff members take individual initiative to stay on top of things and to pay attention to detail:

The salon/spa exterior, décor, music and sounds, and air and ventilation are all components of:

An example of a liability on your financial statement would be:

It takes cooperation, consistency, and shared accountability to create staff synergy.