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Hospitality Today review Flashcards | StudBud
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Hospitality Today review
Hospitality Today review
20 terms
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StudBud Administration
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159 plays
review Ch 1 - 9
Flashcards
20 cards
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Practice quiz
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Questions
20
Answers
1
What is 3 position plan for promotion?
product, place, promotion
prepare, present, follow-up
study, practice, advance
work job, prepare for next, train someone for my job
2
The first "green" restaurant opened in the United States?
Tavern on the Green
Seasons 52
Olive Garden
Chez Panisse
3
A one-time charge imposed on a club member to cover a shortfall or to raise capital
overcharge
membership dues
initiation fee
assessment
4
statistical information such as age, income, etc in a population used to identify markets
research
psychographic
statistics
demographic
5
A non-profit service organization that promotes a destination:
ADR
CVB
CSM
OCP
6
FIFO stands for:
a common dog name
first in, first out
sanitation guidelines
food industry favorite organization
7
Tourism that has a low-impact on the local environment:
sustainable tourism
nature tourism
domestic tourism
international tourism
8
Which section is NOT included on a balance sheet?
marketing
property and equipment
assets
liabilities
9
Peter Drucker, management philosopher, believed managers should focus on:
creating and harmonizing
law of supply and demand
organizational hierarchy
reports and bottom line
10
Who manages the accounting department and all of its functions?
account manager
auditor
controller
finance person
11
SWOT analysis stands for:
sure wish october time
strong, weak, overt, technical
strength, weakness, opportunity, threat
strength, weakness, operating, technical
12
A study ordered by developers to determine the potential success of a proposed business.
commercial study
business proposal
research study
feasibility study
13
A menu that changes every day for a certain number of days:
casual
cyclical
ethnic
weekly
14
Which department is NOT a revenue center?
marketing and sales
telecommunications
food and beverage
front desk
15
A private club that is non-profit and members buy shares in the club.
military club
fraternal club
equity club
corporate club
16
In casino, money left in drop after monies bet minus winner payouts...
table drop
hold percentage
grind
table win
17
Who is responsible for entertainment on cruise ship?
cruise director
purser
hotel manager
captain
18
A management strategy where capacity can be varied to suit demand
chased-demand strategy
level-capacity strategy
demographic strategy
tangible strategy
19
Formula for measuring employee productivity:
sales by FTE
payroll by sales
divide covers by FTE
20
Prime restaurant costs include:
food and supplies costs
food and fuel costs
labor and food costs
labor and supplies cost
