A performance evaluator may provide feedback using which three approaches?

Tell and sell; tell and listen; problem solving

What is this an example of?

Strategy map for Balanced Scorecard.

What can minimize legal problems?

Well-documented performance shortcomings

Which 2 approaches can help make sure individual goals are linked to organisational goals?

Left = Cascading Approach; Right = Linking Up Approach

Which of the following is NOT a Guideline for Effective Performance Evaluation Interviews?

Provide developmental feedback in a public location

Which are of the following is a disadvantage of the rating scale method?

The evaluation is based solely on the opinions of the rater

Getting employees to conduct a self-appraisal can be a useful evaluation technique if

The goal of evaluation is to further self-development

Employee participation in performance appraisal system development significantly increases. . .

acceptance of the system by both supervisors and employees

Research has shown that rater training reduces errors such as . . .

rating errors such as the halo effect and leniency

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Duplicate of HR Chapter 8

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A Quiz to review Ch 8

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Questions 16

Answers

1
A performance evaluator may provide feedback using which three approaches?
Tell and sell; hear and buy; problem solving
Tell and explain; tell and listen; problem solving
Tell and sell; tell and listen; problem solving
2
What is this an example of?
Management by Objectives Approach
The Performance Management Linkage Approach
Strategy map for 360 degree feedback
Strategy map for Balanced Scorecard.
3
What can minimize legal problems?
Performance standards unrelated to the job
Well-documented performance shortcomings
No formal performance feedback is provided
Clear bias evident in performance evaluations
4
Which 2 approaches can help make sure individual goals are linked to organisational goals?
Left = Trickle Down Approach; Right = Tying up Approach
Left = Cascading Approach; Right = Linking Up Approach
Left = Trickle Down Approach; Right = Tying up Approach
Left = Cascading Approach; Right = Tying up Approach
5
It makes a clear link between the organization's goals and individual performance objectives.
false
true
6
Which of the following criteria for performance assessment would be most valid to use?
Leadership
Personality Traits
Intelligence
Results
7
Which of the following is not a use of Performance Appraisals?
Administrative Decisions
Job re-design
Product design
Employee Development and Training
8
Appraisal systems should be all of the following EXCEPT
Job-related
Subjective
Have measurable standards
Practical
9
Which of the following is NOT a Guideline for Effective Performance Evaluation Interviews?
Provide developmental feedback in a public location
Make criticisms specific
Stay calm and do not argue with the person being evaluated
Identify specific actions the employee can take to improve.
10
What rating system is illustrated in the picture?
Behaviorally Anchored Rating Scale
Forced Distribution Method
360-Degree Performance Appraisal
Ranking Method
11
Performance Management is an ongoing process
true
false
12
Which are of the following is a disadvantage of the rating scale method?
It is inexpensive to develop and administer
Raters need little training to complete the form
Raters need little time to complete the form
The evaluation is based solely on the opinions of the rater
13
Getting employees to conduct a self-appraisal can be a useful evaluation technique if
The goal of evaluation is to further self-development
The goal is reduce employee dependence on supervisors
14
Employee participation in performance appraisal system development significantly increases. . .
acceptance of the system by both supervisors and employees
resistance to changes in the system at a future date
resistance to the choice of performance criteria
use of personality traits as performance criteria
15
Research has shown that rater training reduces errors such as . . .
poor records of performance.
bringing personal baggage to the performance discussion.
poor numeracy skills.
rating errors such as the halo effect and leniency
16
Which of the following is NOT a common rater bias?
Leniency Bias
Territorial Effect
Contrast Effect
Error of Central Tendency

Duplicate of HR Chapter 8 Flashcards | StudBud