What is the correct way to write a drop-in on Microsoft Teams?

Kenneth Consedine(920484783) - IP

A student has come in for 10am -12pm drop-ins but it is after the drop-in time. What is the correct way to assist them?

Let them know drop-ins has ended and refer them to the next drop-in time.

A Student has come into the office about a major program but does not currently attended SFSU. Who do they speak with?

Undergraduate Recruitment Office

A Freshman is part of the EOP program and is looking to speak with an advisor. How can we assist them?

1st Year EOP students should speak with their EOP advisor.

What is the correct order when checking a student in for drop-ins?

Verify Enrollment,Take ID#,Verify Major,Check-In EAB,Check-In Micro Teams

A student was academically disqualified after Spring 2024. How can we assist them?

Schedule them with an advisor for a 1 hour appointment

What is the correct way to notify an advisor their appointment has been checked in?

@Kenny your 9am appointment is checked in.

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Student Assistant Training Quiz

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Questions 10

Answers

1
What would you like our Doortags to be for Fall Semester?
Anime
Musicians/Artists
Transformers
TBD
2
A Student started attending SFSU in Spring of 2023. They should be speaking with the 1st and 2nd Year Team.
True
False
3
What is the correct way to write a drop-in on Microsoft Teams?
@Meghan you have a drop-in
Kenneth - In Person
920484783 - Zoom
Kenneth Consedine(920484783) - IP
4
The UAC only serves Undergraduate Students.
True
False
5
A student has come in for 10am -12pm drop-ins but it is after the drop-in time. What is the correct way to assist them?
Send them to the Undergraduate Recruitment Office
Tell them to return at 1pm to be checked in
Check them in to speak with an advisor
Let them know drop-ins has ended and refer them to the next drop-in time.
6
A Student has come into the office about a major program but does not currently attended SFSU. Who do they speak with?
Admissions
Nursing Department
Undergraduate Recruitment Office
UAC
7
A Freshman is part of the EOP program and is looking to speak with an advisor. How can we assist them?
Check them in for a drop-in
Schedule them an appointment with their assigned advisor from 1st&2nd Team
1st Year EOP students should speak with their EOP advisor.
Check them in for drop-ins with their assigned College Team
8
What is the correct order when checking a student in for drop-ins?
Verify Enrollment,Take ID#,Verify Major,Check-In EAB,Check-In Micro Teams
Take ID#,Check-In to EAB,Verify Major,Verify Enrollment, Check-In Teams
Verify Major,Take ID#,Check-In EAB, Check-In Micro Teams
Take ID#,Verify Enrollment,Verify Major,Check-In EAB, Check-In Micro Teams
9
A student was academically disqualified after Spring 2024. How can we assist them?
Refer them to the readmission questionnaire
Schedule them with an advisor for a 1 hour appointment
Refer them to drop-ins
Refer them to College of Professional and Global Education
10
What is the correct way to notify an advisor their appointment has been checked in?
Message Heather to take the student
9am appointment is here
@Kenny your 9am appointment is checked in.
Individually message the advisor

Student Assistant Training Quiz Flashcards | StudBud