Content Test

A restaurant stating it has "delivered great quality food' for over 30 years" is an example of which rhetorical appeal:

Which of the following communication scenarios should not be organized according to the direct pattern?

Delivering Bad News messages relies on 4 parts. Which answer below is NOT one of those parts:

An ad for gum, discussing fresh breath with a picture of two people kissing is an example of this rhetorical appeal

Why is the cover letter so important in your job application?

Visuals in business documents are important for many reasons. Select the answer that is LEAST relevant: 

Which of the following would be unethical regarding business communication:

Combining bolding, underlining and italics in massive amounts is an effective way to visually enhance your message.

Rewriting the sentence "The cat jumped on the car" as "The feline leapt on the automobile" is an acceptable paraphrase:

When using graphics in a research report, citations and captions are not necessary when your graphics contain a title.

In APA format, all sources on the “References” page must be

Documenting your sources is important for three reasons. Select the one which does NOT apply:

For a message that will stay internal to your organization, which channel of communication would you likely NOT use

Which is the best choice for a salutation in a business letter:

Which of the following sentences best illustrates the "you" view?

An effective bad news message has four parts. What is the correct sequence of parts?

In a resume, work experience and education are listed chronologically, from the past to most recent.

When scientists use statistics and facts to discuss climate change, they are using an example of this rhetorical appeal:

Workplace communication and clarity are important. Using bulleted lists makes a document more clear and effective.

When creating a summary or paraphrase, an in-text citation is not required because it isn't an exact quotation:

Which is the most effective organizational pattern to use if an audience will likely be displeased or hostile?

Choose the answer that does NOT apply when using the direct pattern of communication:

Block letter format does NOT include which of the following:

When delivering bad news, what is the best and preferred way to begin your communication:

Email subject lines are important. Choose the best one below:

If you want to conduct research responsibly, you must discount any and all information presented on a .com website.