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Final Review Klicker 10 thru selected readings Flashcards | StudBud
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Final Review Klicker 10 thru selected readings
Final Review Klicker 10 thru selected readings
47 terms
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1
the maximum length of infant/child caskets is
4 feet
3 and a half feet
6 feet
f feet
2
cemetery means sleeping place in what language
chinese
incas
neanderthals
egyptians
3
what gauged casket will last the longest
19-gauge steel
16-gauge steel
18-gauge steel
20-guage steel
4
the thickness of a non-ferrous metal casket is measured in
ounce per square inch
ounces per square foot
guage
board feet
5
a monument erected to the memory of the dead, with the dead human remains not present is called
an epitaph
an elegy
a grave marker
a cenotaph
6
typically, tombstones in the early churchyard cemetery had the following inscriptions, except
name of decedent
etching
date of birth and death
faorite passage of scripture
7
Cemetery means "sleeping place" in what language
greek
latin
yiddish
hebrew
8
a commemorative inscription on a tomb or monument is
an elegy
a eulogy
a cenotaph
an epitaph
9
in a business plan, this should be avail. on request & should include credit history, letters of refer. market studies,
marketing strategies
appendix
funding requests
company description
10
this garden cemetery was designed to resemble the rambling gardens fo this type of estate
canada
english
greek
french
11
the National Board Exam (NBE) is administered by the
International Convention of Funeral Service Exiting Boards
International Conference of Funeral Service Examining Boards
International Conference of Funeral Service Examining Bureau
International Convention of Funeral Service Examining Board
12
limited liability companies have a "limited life", meaning sustenance as a company for this number of years
10 years
20 years
30 years
50 years
13
the foundation on which every good employee-employer relationship develops
employee handbook
job analyses
firms mission statement
job description
14
name, design symbol, or any other feature that identifies one sellers goods or services as distinct from other sellers
copyright
brand image
brand
advertising
15
these topics would be appropriate for a funeral professional to share public relations with a group of florists, except
history of funeral service
value of the funeral
flowers and the funeral
general grief
16
when deciding to leave an employer, who should be the first person you want to learn about your decision to leave
part time personn
your immediate supervisor
vendor and supplier reps
other staff members
17
stainless steel is a metal alloy of steel, chromium, and sometimes this metal
brass
zinc
nickel
carbon
18
In making a forensic removal, evidence is best secured by placing the body on the removal cot
just as the body was found
face down
face up
on eith the left or right side
19
the height measurement for a wood casket is
16-22 inches
16-24 inches
18-26 inches
15-21 inches
20
insurance that allows the insured, rather than the beneficiary, to collect face value of the policy upon maturity
universal life
whole life
term life
endowment insurance
21
this act of motivating people towards the achievement of a goal or goals
franchise management
funeral home management
management
business management
22
most experts in the field recommend that a funeral home spend between __of its yearly gross income for advertising
7-10 percent
3-6 percent
2-5 percent
1-4 percent
23
a funeral professional sharing with high schoolers or colleges would probably not share this topic in funeral profession
preneed and flowers at the funeral
embalming chemistry and cremation
homicide/suicide and grief
aftercare and general grief
24
a team member actually considers leaving---before resigning
three to six months
two to four weeks
two to four months
three to six weeks
25
lightweight body bag, similar to those ones used in hospital morgues are
18 Mils thick
12 Mils thick
7 Mils thick
3 Mils thick
26
the following are common polished memorial finishes, except
polished 3-front, back and top are smooth
polished 2-front and back of the memorial are smooth
polished 4-front, back, top, and bottom of the memorial are smooth
polished 5-front, back, top and sides of the memorial are smooth
27
the height measurement for a metal casket is
16-24 inches
15-23 inches
18-26 inches
20-28 inches
28
the legal term for "brand" is
trademark
image
logo
symbol
29
regarding inventory requirements, "supplies" include the following except
embalming chemicals
caskets
cleaning supplies
coveralls
30
examples of "variable expenses" include the following except
supplies
repairs
hourly wage expenses
depreciation
31
the foundation of advertising is
the "perfect" jingle
the "perfect" logo
unlimited capital
repetition
32
before starting a business, it is suggested that a team of advisors exist. those include the following except
attorneys
certified public accountants
local politicians
commercial insurance personnel
33
the disadvantages of corporations include the following, except
legal restrictions on activities
ease of ownership
double taxation of earnings
lack of personal interests
34
an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a
memorial park
Lot
grave marker
grave covering
35
topics that can be presen. to groups as public rel. presen. that appeal to groups ranging from seniors to high schoolers
embalming and public health
aftercare and history of funeral service
funeral customs and preneeds
value of the funeral and general grief
36
examples of "fixed expenses" include the following except
salaries
debt
insurance
utilities
37
memorial design finishes (tops) are the following except
serpentine
oval
straight
round
38
types of consumer credit include the following except
charge accounts
mortgage loans
credit card services
installment credit
39
setting an initial low price at the beginning of your business in hopes of attracting new customers
economy pricing
penetration pricing
loss leader pricing
package pricing
40
the most common form of memorialization used today
bench marker
upright marker
slant marker
flat marker
41
funct. of management involves getting the members of the organiz. to perform in way that achieve the company objectives
planning
directing (objectives)
evaluating or controlling
organizing
42
it is estimated that the average cost of turnover per job is at least __the positions weekly wage rate
5 to 10 times
20 - 25 times
2 to 5 times
10 - 20 times
43
This management function is accomplished by a specific date and is stated in specific terms
intent
purpose
objectives
mission statement
44
a qualification that is absolutely necessary for the job, it is an allowed and approved reason for discrimination
Bona fide occupational qualification
Necessary exemption qualification
Occupational exlusion qualification
Occupational disclosure qualification
45
the interior lining for concrete burial vaults include the following, except
bronze
asphalt
copper
polymer
46
registered right of creator to reproduce, publish, & sell the work of a product of intelligence & skill of that person
trademark
copyrights
patents
goodwill
47
the standard measurement for non-ferrous metals is referred to as
J.D Power and Associates
The Brown and Sharpe Guage
The U.S. Guage standard
The Benson and Hedges Standard