Refill Worklist Review

Question 1

T or F: A non-ECS payor will provide you with a copay for the patient when you process

Accepted Answer

F

Question 2

What command do we need to use every time on the address window in download?

Accepted Answer

SL#

Question 3

This date must match the refill too soon date in the work list:

Accepted Answer

Follow-up Date

Question 4

This command will let us look at what a patient paid on a previous refill

Accepted Answer

VE#

Question 5

What command "reverses" a free supply refill claim?

Accepted Answer

DF12

Question 6

If an order doesn't fall off of the worklist after you download, you should:

Accepted Answer

Move to Download Complete

Question 7

T or F: Ice Meds can have delivery dates of Mon - Sat

Accepted Answer

F

Question 8

Which one of these is NOT a non-ECS payor?

Accepted Answer

JJR

Question 9

What screen lets you update a DNF 88 (Silverlink) code in HBS?

Accepted Answer

PI

Question 10

Where in HBS can you cancel an order that has been downloaded?

Accepted Answer

OL

Question 11

Where in HBS do we need to look before processing an ILA claim?

Accepted Answer

SC

Question 12

T or F: I can override a 'refill too soon' prefill edit on a MCR secondary payor

Accepted Answer

F

Question 13

Which of these commands begins processing a NEW prescription?

Accepted Answer

C8

Question 14

As Tech 1's, you will work all of the following queues, except:

Accepted Answer

General Rejections

Question 15

What information do we need to gather from our order note for a download?

Accepted Answer

All of the above

Question 16

Tacrolimus@ means this drug is:

Accepted Answer

A special order

Question 17

Which of these is a shortcut in the patient history screen to refill a prescription?

Accepted Answer

R#

Question 18

Where would we find the approval for a MAJ insurance?

Accepted Answer

BIL TXT

Questions 18