There are 4 key business functions that we will be studying, what are they?

Operations, Marketing, Finance and Human Resources

Management are involved in different levels of decision making. Three of these levels are?

Strategic, tactical and operational

Management perform 4 main functions. These are:

Plan, Organise, Lead and Control

A disadvantage of the behavioural management approach is?

The time taken to make decisions

The chain of command is?

Chain of responsibility and supervision within a company

What is the value chain?

the adding of value along the operations process.

A customised output is?

Is produces in small quantities specifically for a customer

The contingency theory is characterised by what management style?

Any of the above and may change

You need to know three different management theories. These are?

Behavioural, Scientific and Contingency

What are the 3 main features in the operations function?

Inputs - Transformation - Output

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Yr 11 Business Studies

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Questions 20

Answers

1
There are 4 key business functions that we will be studying, what are they?
Operations, Marketing, Finance and Human Resources
Management, Human Resources, Operations and Marketing
Management, Finance, Marketing and Operations
Finance, Marketing, Human Resources and Management
2
The reward structure in the classical scientific approach is based on?
money
non monetary benefits
3
A behavioural management approach has what type of management structure?
Unitary
Flat
Functional
Heirarchical
4
Management are involved in different levels of decision making. Three of these levels are?
Strategic, Human and Tactical
Organising, Leading and Controlling
Strategic, tactical and operational
Strategic, Developmental and Tactical
5
Management perform 4 main functions. These are:
Plan, Organise, Lead and Dictate
Annoy staff, make decisions, rest and play
Plan, Organise, Lead and Control
Organise, Communicate, Lead and Control
6
For a services company, the output of the business is?
intangible
tangible
7
Human resources are what type of resource?
Transforming
Transformed
Raw
Completed
8
Information is what type of resource?
Transforming
Transformed
Finished
Raw
9
The classical theory of management was first developed through which company's operations?
Toyota
Ford
Audi
Holden
10
A disadvantage of the behavioural management approach is?
The satisfaction of employees is not considered
The flexibility given to staff as they work in teams
The time taken to make decisions
The impact of consulting staff
11
The chain of command is?
A trumpet
Chain of responsibility and supervision within a company
Chain of information flows within the company.
A piece of jewellery
12
What is the value chain?
a chain of events that a business goes through.
a chain of events that decreases the value of an output
none of the others
the adding of value along the operations process.
13
A customised output is?
An output produced in large quantities
Is produced in small quantities with no change for customers
Is produced in large quantities specifically for a customer
Is produces in small quantities specifically for a customer
14
If a manager tells their employees what to do without seeking input, they are?
Consultative
Authoritarian
Democratic
Participative
15
Inputs to the transformation process could include?
Money, Time and Information
Labour, Capital Equipment and Raw Materials
All of the above
raw materials, capital equipment and labour
16
The contingency theory is characterised by what management style?
Democratic
Autocratic
Participative
Any of the above and may change
17
You need to know three different management theories. These are?
Behavioural, Scientific and Political
Political, Systems and Contingency Theories
Behavioural, Scientific and Contingency
Behavioural, Scientific and Autocratic
18
Most technology/ modern businesses adopt which management approach?
Political
Contingency
Classical Scientific
Behavioural
19
Inputs can be one of two categories. The are?
transforming or transformed
primary or secondary
tangible or intangible
people or machine
20
What are the 3 main features in the operations function?
Supply - Change - Sell
Output - Transformation - Input
Inputs - Transformation - Output
Supplies - Manufacture - Distribution

Yr 11 Business Studies Flashcards | StudBud