ms joy esti 103e1-103e3

Details of a short term goal might include all of the following EXCEPT

All of the following examples represent the team approach EXCEPT:

Before an interview begins, you might asked to fill out a

Which of the statements represents a specific goal?

All of the following actions describe how to create a plan to achieve your goals EXCEPT:

Emma noticed that all available appointments were completely scheduled for Thursday. In the industry this is called:

Luz had a client who was pleased with her services. Her client recommended Luz to a friend. This is known as a(n)

A collection of your creative work to show potential clients or employers.

A goal you know you can complete because someone did it before is considered:

Which of the following time periods identifies a short-term goal?

Selling additional services beyond what they originally scheduled for a visit is called:

A brief written account of personal, educational, & professional qualifications & experience.

What document introduces you and offers a brief summary of why you would like to be employed at a salon/spa?

Relevant client attributes and characteristics combined with the financial value of a client are referred to as the:

Pareto’s principle is called the:

Which of the following descriptions identifies the meaning of clientele?

Which of the following concepts involves convincing new clients to return and hopefully become lifelong clients?

Of the items listed, which is NOT considered a benefit?

A goal you believe can be accomplished is: (S.M.A.R.T. Goals)

Passion as a work principle can described as:

The average ticket means the average amount spent on services and retail by a client during one visit

All of the following descriptions apply to an independent salon/spa EXCEPT:

Setting what type of SMART goal will help you avoid procrastination?

What should you do if you are asked a question that seems discriminatory?

The process that gives you access to people and resources within the industry that can provide you with opportunities...

Tracking your progress is accomplished in which S.M.A.R.T. goal?

A client retention strategy of clients reserving a future appointment before leaving from their current visit is a

Showing up on time and ready to work is...

During a job interview it is important to