the way you treat customers in your place of business

Being punctual for your job means:

making to sure to be at work when you are scheduled

An example of body language would be:

a smile and eye contact to your customers

An example of being honest at work would be:

telling the truth even when the situation is difficult

Being productive at work means:

focusing on the task at hand and working hard to complete it

The first thing you should do when you are trying to deal with a bully is:

tell them to stop, stand up for yourself

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Employability Skills

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Questions 10

Answers

1
Customer service is:
the way you treat your boss and co-workers
not important in a business
the way you treat customers in your place of business
the way you treat your family members at home
2
Being punctual for your job means:
only being tardy some of the times
none of the above
being late
making to sure to be at work when you are scheduled
3
An example of body language would be:
a smile and eye contact to your customers
yelling at your co-workers for not doing their job correctly
writing an email
calling your boss to let him know you won't be in today
4
An example of being honest at work would be:
accepting a tip when you are not supposed to
having a co-worker punch in your time clock for you
taking an item without paying for it
telling the truth even when the situation is difficult
5
Being productive at work means:
goofing off with your co-workers
focusing on the task at hand and working hard to complete it
rushing to finish all of the tasks given
taking time off when you need it
6
The appropriate dress code for a job should include:
all of the above
a clean uniform
an ironed or wrinkle-free outfit
a name-tag
7
Use of social media at work (Facebook, Twitter etc.)
is only ok at your break time
is always ok
is never ok
8
The first thing you should do when you are trying to deal with a bully is:
hit the bully
tell them to stop, stand up for yourself
spit at the bully
call the police immediately
9
Having appropriate grooming and hygiene for work includes:
all of the above
making sure to brush your teeth and hair
Making sure that your nails are trimmed and clean
taking care of your body inside and out
10
In order to get along with your co-workers you should:
all of the above
make eye contact, and be polite
make a point to interact with them, and get to know them
always listen to what s/he is saying

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