Life Skills

All of the following are trust-busters in a work environment EXCEPT:

A deep admiration for someone or something is referred to as:

An effective way to build trust is to:

The term used to describe the science of healthful living is:

Which of the following descriptions would NOT play a part in your commitment to success as a cosmetology professional?

Resilience is developed bty solving problems and:

If a person matches their actions with their words, is is an example of:

Persistence means:

Integrity in simple terms could be described as:

Responding calmly versus reacting impulsively represents a person who is practicing:

The nearness of another to one's personal space is known as:

The term that defines the art and science of beauty care is:

After performing services on a hard-to-deal with client, Diane vents frustration to others. What identifies her emotion?

Your own personal system of moral principles and values is known as:

All of the following descriptions identify ways to build trust at work EXCEPT:

Which of the following actions would diminish trust within a work environment?

Use of a prompting comment such as "go on" is an example of a listening strategy called:

Positive self-esteem in action can be described as:

Practicing good manners in the workplace is referred to as:

The tone or inflection of your voice, level and rate of speech all play a role in:

A polite behavior that shows respect for other people is called:

Which of the following responsibilites is NOT found in a professional code of ethics?

"No-Show" clients can be handled with all of the following strategies EXCEPT:

Personal and professional well-being and providing prevention for certain diseases are benefits of:

Pronouncing words clearly, precisely and accurately is referred to as:

The science that looks at how you work; body movements, positions, tools used; the effect these things have on the body:

A routine behavior that is repeated regularly and tends to occur unconsciously defines:

Paraphrasing to summarizxe the meaning of what has been communicated is known as:

As soon as you notice a discussion is getting off-track, you should:

All of the following topics are considered to be controversial for discussion with the client EXCEPT:

Saying the proper thing without offending someone is:

Which of the these terms is considered a trust-buster?

Eye contact, smiling and posture are all examples of:

Changing the pitch of your voice while speaking is called:

Perservering through difficult times is an example of:

To translate what you heard into your own words is to:

Being persistent means:

Not making assumptions about people based on appearances reflects use of:

Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as:

Which of the following statements is NOT true about close-ended questions?

The scheduling concern of a client arriving early can be addressed by:

Ann, a loyal client, has arrived late for her appointment. How should a salon professional handle this situation?

An individual's system of maintaining cleanliness and health is known as:

The outward reflection of your inner feelings, thoughts, attitudes and values is defined as:

An example statement of self-respect is:

An outward reflection of your inner feelings, thoughts, attitudes and values defines your:

How many hours of sleep do most people need to function properly?

Negative aspects of our personal character that we are unaware of but others can see are referred to as:

All of the following statements describe methods to build self-respect EXCEPT: