Business 103.01-103.10

Location is the most important factor in

During a job interview it is very important to

The emotional buyer bases his or her purchases on

For salon professionals just starting out, the most common and immediate source of referrals is

All of the following descritpions apply to an independant salon except

Compliance with all local, state, and federal rules, regulations and laws is the responsibility of the

What is the strategy that practices clients booking appointments prior to leaving the salon?

I will get a job within the next 60 days is an example of a

Renting or leasing a workstation from a building owner would represent which of the following situations

Which of the following descriptions is NOT a best practice strategy for building a clientele

To be granted future loans, it is important to pay loans on time and avoid

Industry statistics indicate that satisfied clients will usually refer how many new clients

Which method is probably the most effective way to build your clientele

An operating agreement in which you function under a parent corp. in exhange for promos, ads, and management is called

The item that offers an employer a brief summary of what qualities you would bring to the salon is called

A set income given to an employee on a weekly or monthly basis is known as

Which type of buyer puts up a struggle and has a strong desire to debate with you

Which buyer type wants to save money at all costs and is not as interested in quality but price

Pareto's principle is called the

The salon professionals name, clients name, scheduled services, date and clients number should all be included in the

Networking provides all the of following benefits except

When handling a client complaint you can turn a negative experience into a positive one by

Successful salons have staff members who effectively recommend their services and retail by doing the following except

In many cases, the first person to greet a client as they arrive is the

Which of the following is NOT a necessary element for ensuring staff energy

Which of these descriptions is NOT a guideline to be used when creating a resume?

Measurable goals will help you get organized and

When handling a phone call, always

Offering an additional hair coloring service to the client who was schedule for a cut is an example of

A sole proprietorship is a business owned by

A rental agreement is known as a

Which buyer type is open-minded and willing to take a chance on new products without hesitation

Which type of insurance protects the salon owner from financial loss due to an employees negligence

Dependability as a work principle can be described as

According to statistics, how often does the average loyal client visit a salon

Net worth is calculated by subtracting liabilities from

Which of the statements below represents a specific goal?

Which one of the following items is usually the largest expense in operating a salon

When staff members take individual initiative to stay on top of things and pay attention to detail this is an example of

Which buyer wants to know all of the facts, thinks carefully, without regard of who likes or dislikes the product

The salon exterior, decor, music and sounds, and air and ventilation are all elements of

The type of insurance that helps cover the costs of any salon equipment or location in case of fire or theft is what?

The ideal salon arrangment has an efficient traffic pattern providing

All payments received from clients for service and home care products purchased is known as

It is wise to keep all records of daily sales and services for

The money in your checking and savings accounts, IRAs, stocks and bonds are all considered to be your total

The act of highly satisfied client directing another person to see you is called

Of the items listed below which one is NOT considered a benefit

Which of the following statements describes what you should do if you are asked a question that seems discriminatory

Workers Compensation Insurance is needed to protect the

Which of the following business types is owned by the shareholders and formed under legal guidelines

A form of operation where an intitial purchase fee plus a monthly service charge is paid to the parent corporations is?

Beverages, food, magazines, and umbrella stands in the salon are examples of

Which of the following items is reported to the IRS as employee income

Which of the following terms defines a specific target or benchmark of achievment taht can be attained with a timeframe

If you are going to be absent or have vacation time, you would take all of the following steps except

What percentage of the total expenses generally represents compensation for the salon owner and employee

All of the following actions describe how to create a plan to achieve your goals except....

Procedures in the salon that ensure all products are accounted for is known as

What is the best form of advertising

A collection of your creative work documents to show potential clients or employers is called a

The renting of a space, suite or booth by an individual salon professional on a montley basis is referred to as

Which of the following characteristics will contribute to career success

A realistic goal is one that

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