old PAF 2023 Spring/Summer training

Who are your customers that you should show customer service?

What should I wear to work?

What sports do we facilitate?

You are allowed to let friends keep their bags or phones in the office

At the AC where should staff be located

What tasks should be completed on shifts?

When should I take a break?

If you see a drop-in ball unattended you should bring it back downstairs

When should you arrive for your shift?

What must all PAFs be certified in?

How can you demonstrate professionalism in your position?

You should always have your walkie and fanny pack on you?

You can give out Kate's email to people who are complaining

When working what programs are you responsible for?

If someone is looking lost or unsure how would you show bad customer service?

Can someone else pick up my shift?

What women-only drop-in programs does KPE offer?

You are allowed to eat dinner in the AC office or while on shift at GC

If there is a incident during a staffed program you are not responsible for what is your role?

It is the opening staff's job to write the board at the AC

If things are quiet at the AC you can go on the computer or read a book

At the AC - how should you use the computer?

When is customer service important?

When is a phone call or teams message appropriate to send to Kate?

You can workout on the squat racks during your shift as long as you wear your staff shirt

Why is your job important?

How should you mainly get in touch with each other and Kate?

How quickly should everyone respond to emails or teams messages? Kate included

If someone asks you for help spotting you can help them

If there is lightning then you should continue to work at BC