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BM Chapter 7 Review Flashcards | StudBud
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BM Chapter 7 Review
BM Chapter 7 Review
20 terms
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Questions
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Answers
1
Apple is subdivided by its different lines (laptops, desktops, iPads, phones). This is:
process
function
product
customer
2
Democratic leaders ________.
leave all decisions to their subordinates
are always the most effective leaders
involve their subordinates in making decisions
let people know only what they need to know to do their jobs
3
Which leadership style would allow sales personnel to participate in setting sales quotas?
Autocratic
Free-rein
Judgmental
Democratic
4
Generally, which type of manager establishes the company’s vision?
middle managers
staff managers
top management
supervisory managers
5
The number of employees that a manager supervises is known as:
span of management
Underlings
workforce
subordinate count
6
Joe is a manager who believes his bank should expand nationally for greater profit. He is using
Technical skills
Human skills
Conceptual skills
Supervisory Skills
7
The managerial process of assigning work to employees is called
centralization
delegation
parceling
decision making
8
First-line managers interact continuously with members of the work team so they must have
technical skills
human skills
conceptual skills
visionary skills
9
Which level of management includes job titles such as division manager or plant manager?
top management
supervisory management
staff management
middle management
10
Which function of management creates a road map of actions needed to lead a company forward?
Planning
Directing
Organizing
Controlling
11
A(n) ________ is a structured grouping of people working together to achieve common goals.
system
chain of command
span of management
organization
12
If a company retains decision making at the top of the management hierarchy it emphasizes
Decision making
Procedures
Decentralization
Centralization
13
As someone moves up the managerial hierarchy, which skills become relatively more important?
conceptual skills
technical skills
supervisory skills
human skills
14
Autocratic leaders ________.
involve subordinates in making decisions
believe in minimal supervision
are open-minded leaders
make decisions on their own, often without consulting others
15
Human skills involve ________.
understanding knowledge and tools of a specific discipline
directing and controlling operations
leading and motivating workers
seeing the organization as a unified whole
16
As a company grows, what happens to its organizational structure?
it becomes easier to understand
it uses a functional departmentalization
it becomes more complex
it uses a product departmentalization
17
A written explanation of an organization’s business intentions and aims is called a(n) _______.
objective
SWOT analysis
strategy for competitive differentiation
mission statement
18
Management is the process of achieving ________ through people and other resources.
organizational objectives
societal objectives
profits
status
19
Leaders establish power from all of the following sources EXCEPT their ________.
Expertise
Their salary
Personality
Position in the organization
20
An organization’s system of principles, beliefs, and values is called ________.
organizational structure
democratic leadership system
corporate culture
free-rein system