Unit 6.0 Business Skills

Question 1

An ____ is a collection of photos and that reflect your skills, accomplishments, and abilities.

Accepted Answer

employment portfolio

Question 2

Collection of documents that reflect your skills.

Accepted Answer

portfolio

Question 3

Watch for salons that ____ locally, to get a feel for the market each salon is targeting.

Accepted Answer

advertise

Question 4

______ are used to ensure that all clients and employees are treated fairly and consistently.

Accepted Answer

Salon Policies

Question 5

Remember that being in the service business your career revolves around servicing your ____.

Accepted Answer

clients

Question 6

_____ is what you will actually get paid for your work.

Accepted Answer

Compensation

Question 7

Salary plus commission pay structure tends to ___ employees to perform more services.

Accepted Answer

motivate

Question 8

____ help maintain a perpetual inventory, which prevents overstocking or shortage of supplies.

Accepted Answer

Purchase records

Question 9

With multiple choice, when two choices are identical, both must be ____.

Accepted Answer

wrong

Question 10

Your ______ are customers that are loyal to a particular cosmetologist.

Accepted Answer

client base

Question 11

Target the ____, a place where you may obtain employment.

Accepted Answer

establishment

Question 12

___ skills, among other factors will affect how well you perform during the licensing exam.

Accepted Answer

test-taking

Question 13

Summary of education and experience.

Accepted Answer

resume

Question 14

A critical part of the interview is when you are invited to _______ of your own.

Accepted Answer

ask questions

Question 15

__ includes all activities that promote the salon favorably using newspaper ads and radio spots

Accepted Answer

Advertising

Question 16

Chains of 5 or more salons that are owned by one individual or 2 or more partners.

Accepted Answer

Independent Salon Chains

Question 17

____ is renting a booth or station in the salon.

Accepted Answer

Booth rental

Question 18

Ticket upgrading or _______ is recommending and selling additional services to your clients.

Accepted Answer

up-selling services

Question 19

The ___ should purchase liability, fire, malpractice, and burglary insurance for the business.

Accepted Answer

salon owner

Question 20

Your ____ is a key concern when you are interviewing for a position in the beauty industry.

Accepted Answer

appearance

Question 21

To be successful in sales, you need ambition, determination, and a pleasing ____.

Accepted Answer

personality

Question 22

Salon owners should create ___ by giving staff opportunities to earn more money, prizes, etc.

Accepted Answer

incentives

Question 23

____ are documents including leases, vendor contracts, employee contracts, and more.

Accepted Answer

Written agreements

Question 24

The ___ answers the phone, books appointments, recommends additional services and product, etc.

Accepted Answer

receptionist

Question 25

Always send a ____ after visiting a salon or after an interview.

Accepted Answer

thank you note

Question 26

While in school, take advantage of the ____ person/program (Joy Wilson) offered by the school.

Accepted Answer

placement assistance

Question 27

The salon owner should purchase ___ that protects against financial loss from malpractice.

Accepted Answer

insurance

Question 28

Creating an inventory of personal characteristics and ____ is an important part of job prep.

Accepted Answer

technical skills

Question 29

A ___ student begins to prepare for a test by practicing good study habits and time management

Accepted Answer

test-wise

Question 30

Finding a _____ to model in the workplace is the best way to improve your performance.

Accepted Answer

role model

Question 31

A ____ is the individual owner and, most often, the manager of the business.

Accepted Answer

sole proprietor

Question 32

____ is the money used to invest in a business.

Accepted Answer

Capital

Question 33

________ is the process of reaching logical conclusions by employing logical reasoning.

Accepted Answer

Deductive reasoning

Question 34

Being ____ means understanding the strategies for successfully taking and passing tests.

Accepted Answer

test-wise

Question 35

____ to find out about potential jobs, visit salons, talk to salon owners and managers.

Accepted Answer

Network

Question 36

___ are additional income and must be tracked and reported on your tax returns.

Accepted Answer

Tips

Question 37

Being paid a/an ___ rate is usually the best way for a new salon pro to start out.

Accepted Answer

hourly

Question 38

Make sure your resume focuses on information that is relevant to your ____ goals.

Accepted Answer

career

Question 39

When opening your own salon, the ____ is one of the most important considerations.

Accepted Answer

location

Question 40

An employer should make it top priority to meet ____ obligations, which is the largest expense

Accepted Answer

payroll

Question 41

Studying the ___, which is the basic question, will often provide a clue to the correct answer.

Accepted Answer

stem

Question 42

A _______ is a document that outlines the duties and responsibilities of a particular position.

Accepted Answer

job description

Question 43

In your resume, it is more important to focus on your ____ rather than your responsibilities.

Accepted Answer

achievements and accomplishments

Question 44

A ____ is long-term picture of what the business is to become and what it will look like.

Accepted Answer

vision statement

Question 45

For an essay exam, think carefully and ___ your answer before you begin writing.

Accepted Answer

outline

Question 46

Look for salons that serve the type of ____ you wish to serve.

Accepted Answer

clients

Question 47

Your resume should be kept to how many pages?

Accepted Answer

1

Question 48

Not paying back your loans is called ____ and can lead to serious consequences with your credit

Accepted Answer

defaulting

Question 49

Using a checklist will allow you to make informed ____ between different establishments.

Accepted Answer

comparisons

Question 50

A ____ is the best form of advertising because she will refer friends and family to your salon.

Accepted Answer

satisfied client

Question 51

A ___ is an agreement between you and the building's owner and who is responsible for what.

Accepted Answer

lease

Question 52

____ is earning a percentage of the revenue that the salon takes in from services.

Accepted Answer

Commission

Question 53

A ______ is the best way to keep tabs on your progress, asking for feedback from your manager.

Accepted Answer

performance evaluation

Question 54

When visiting a salon, bring a ____ to ensure you observe all the key areas that are important.

Accepted Answer

checklist

Question 55

____ skills are what you have already mastered at other jobs.

Accepted Answer

Transferable

Question 56

An important part of the salon business is handled over the ____.

Accepted Answer

telephone

Question 57

Be someone who recognizes problems and finds ways to resolve them is being a ______.

Accepted Answer

problem solver

Question 58

Getting to work on time, also known as being ___, shows respect for your clients and coworkers.

Accepted Answer

punctual

Question 59

An advertising budget should not exceed __ % of your gross income.

Accepted Answer

3

Question 60

A ____ is a business structure when 2 or more people share ownership.

Accepted Answer

partnership

Question 61

When interviewing, do not speak until you are ready and do not speak for more than ____ minutes

Accepted Answer

2

Question 62

Preparing for potential interview questions will allow you to ___ on your answers ahead of time

Accepted Answer

reflect

Question 63

During an interview you should answer questions ____, and never criticize former employers.

Accepted Answer

honestly

Question 64

____ is the drive to take the necessary action to achieve a goal.

Accepted Answer

Motivation

Unit 6.0 Business Skills

Questions 81

Unit 6.0 Business Skills

Questions 81