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SPCOM 120 Exam 3 Flashcards | StudBud
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SPCOM 120 Exam 3
SPCOM 120 Exam 3
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Exam 3
Flashcards
26 cards
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Practice quiz
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Questions
26
Answers
1
Criticism, defensiveness, contempt, and stonewalling describe
Conflict Rituals
The Four Horsemen
Direct Aggression
Gottman's Theory of Conflict
2
People get in conflicts over wants, needs, values and
Unresolved Issues
Language Barriers
Rumors
Goals
3
A conflict can exist only when both parties are aware of it.
True
False
4
A comment that is unrelated to what you just said is termed an irrelevant response.
True
False
5
Lose-Lose conflict style is also known as
Competing
Avoiding
Compromising
Accommodating
6
This occurs when a communicator expresses a criticism that threatens the face of the person:
Contempt
Direct Aggression
Passive Agression
Criticism
7
There are 3 types of Conflict Style categories for couples: Volatile, Avoidant and:
Compromising
Validating
Competing
Affirming
8
5 elements define conflict: expressed struggle, interdependence, scarce resources and
incompatible goals and interference from the other party
lack of resources and opposing astrological signs
Put downs and aggression
disharmony and discord
9
The 5 elements in the Assertive Messaging Format are:Behavior, Interpretation, Feeling, and
Recognition and supportiveness
Acknowledging and Paraphrasing
Directness and Justification
Consequences and Intention
10
Messages have content and relational dimensions. The most obvious is the relational dimension.
True
False
11
2 Climate-Boosting practices that are consistently connected to supportive workplace.
High Paying Salary
Open Communication
Loyal Co-Workers
Praise and Encouragement
12
When you allow others to have their way rather than assert your point of view:
Collaborating
Accommodating
Avoiding
Competing
13
The other party uses your remarks to shift to a different topic, the term is incongruous.
True
False
14
If you have a competing conflict style and your partner has the opposite style, that style is:
Collaborating
Competing
Accomodating
Avoiding
15
Gender is not a factor in interpersonal conflict.
True
False
16
The emotional tone of a relationship is termed a:
Relationship Climate
Communication Climate.
Reciprocal Climate
High Altitude Climate
17
A response that has two messages that deny or contradict each other is a tangential response.
True
False
18
Which one is NOT a Relational Maintenance Stage?
Positivity
Active listening
Social Networks
Openness
19
Competing conflict style
win-win
lose-lose
win-lose
lose-win
20
Collaborating conflict style is also known as
win-win
Partial lose-lose
Lose-win
Win-Win
21
Patterns of interlocking behavior are called
Conflict rituals
Conflict mirroring
Conflict patterns
Conflict habits
22
If your conflict style is Competing, your opposite would be:
Avoiding
Accommodating
Compromising
Collaborating
23
To achieve quick, temporary solutions, to complex problems, use this conflict style:
Competing
Collaborating
Avoiding
Compromising
24
The Triangular Theory of Love has three dimensions. Which of the following is NOT one of them?
Passion
Commitment
Intimacy
Bonding
25
Tension between the need for integration and the need for independence is called?
Openness-privacy dialectic
Predictability-novelty dialectic
Connection-autonomy dialectic
Independence-dependence dialectic
26
Our class has the highest number of:
Sharks
Foxes
Turtles
Owls