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POB Exam Review Flashcards | StudBud
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POB Exam Review
POB Exam Review
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#PrinciplesofBusiness
Flashcards
25 cards
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Questions
25
Answers
1
After collecting the necessary facts, what is the next step that is taken to solve the problem?
act on assumptions
analyze the information
define the problem
make a decision
2
When talking to a controller make sure to:
present facts and data
slow down, take your time
ask about his family
get to the point
3
What note taking strategy divides a page into 3 sections for notes, key points, and summary?
Mapping
Cornell Method
Outlining
Charting
4
Which part of the purchasing process do you compare the prices offered by vendors?
receipt of goods
price fixing
bid analysis
invoice payment
5
If you are communicating with a socializer you:
avoid small talk
don't waste time with chit chat
ask about their family
present facts and data
6
Maintaining an inventory of supplies helps a business to:
operate efficiently
evaluate processes
locate vendors
establish sales goals
7
When communicating with an analyzer you:
slow down, and take your time
pressure for an immediate decision
show enthusiasm, smile, and chat
present facts and data
8
How should you address bad new to your employees?
use a firm but empathetic tone and be straight to the point
be joking and light-hearted
tell your employees that they have nothing to worry about.
9
Some businesses use an automatic reorder system to maintain an adequate:
budget for expenses
maintenance system
work environment
inventory of supplies
10
What are some effective group discussion techniques?
Listen well but don't speak up
make something up if you can't remember the specifics
Listen well, take turns well, provide accurate info
interrupt to show a strong personality provide accurate info
11
Which would be the BEST graphic to show small changes in information?
Line Graph
Pie chart
Bar graph
12
The first step in maintaining an inventory of supplies for the business is to
conduct research to find vendors that sell the supplies
compare prices among vendors
organize a space to store the supplies
develop a list of supplies that the business needs
13
The newly redesigned Toyota Corolla is an example of:
position innovation
paradigm innovation
product innovation
process innovation
14
The purpose of information management is to provide businesses with the information needed to:
develop a short-term advertising campaign
write an annual report
make long-term decisions
create sales presentations
15
A risk involved with information management is leaving customers unprotected from:
identity theft
bad customer service
faulty products
high prices
16
What would be the best way to communicate a permanent change of a company's policy to employees
in person
by letter
by phone
by memo
17
What is the maximum number of times the phone should ring before Joe answers it?
3
4
2
1
18
Why is it important for businesses to store information for future use?
to protect it from overuse
to make it accessible
to interpret data
to establish quality control
19
Which question should be answered by the purchasing function?
How will merchandise be advertised?
How much merchandise should we buy?
How can we protect merchandise from pilferage?
How can we inform customers of available merchandise?
20
By purchasing just the quantity of supplies that is needed, purchasing can:
buy supplies at the lowest possible price
provide an uninterrupted flow of supplies
plan the company's cash flow
minimize inventory investment
21
Which is the most efficient tool for gathering the external information that businesses need?
internet
library
textbooks
software
22
The Five C's of Business Writing are:
Clear, Coercive, Complaining, Complete, and Correct
Color, Clarity, Carats, Complete, and Correct
Clear, Concise, Comfortable, Complete, and Confusing
Clear, Concise, Courteous, Complete, and Correct
23
How should you organize information for a commencement exercise?
Chronological order
Inductive order
Alphabetical order
Deductive order
24
A common error in note taking is?
using abbreviations
writing your notes by hand.
waiting too long to review lecture notes
entering your notes in an electronic device.
25
What is one of the most important components of the production process?
inputs and outputs
new technology
human resources
goods and services
