ESB Certification Practice: Test 2 Review

Question 1

A restaurant owner finds 68% of customers never come back. What is the most important thing to do to gain repeat custom

Accepted Answer

Listen to customers

Question 2

When is the best time in life cycle of a business to focus on networking?

Accepted Answer

Anytime or anywhere

Question 3

Which of the following is not recognized an important component to organizational vision?

Accepted Answer

Should be specify detailed and short term goals

Question 4

International entrepreneurship is

Accepted Answer

Both of the mentioned options

Question 5

Which of the following most likely led to a greater emphasis governance structures in recent years

Accepted Answer

Accounting fraud

Question 6

Which are three risks of entrepreneurship?

Accepted Answer

All of above

Question 7

Which of the following is not recognized an important component to organizational vision?

Accepted Answer

should specify detailed and short term goals

Question 8

What would be a useful trait for an entrepreneur?

Accepted Answer

All of the above

Question 9

Entrepreneurs who go into business for themselves enjoy what benefit?

Accepted Answer

Autonomy

Question 10

What drives entrepreneurs to start their own business?

Accepted Answer

Doing work they are passionate about

Question 11

When customers complain about timely deliveries, which area should be focused on to ensure on time delivery?

Accepted Answer

Supply chain management

Question 12

Members of a board of directors are

Accepted Answer

Elected by stockholders

Question 13

Which stpe of the decision making model involves identifying what you want to do?

Accepted Answer

Pinpointing your objective

Question 14

Which of the following is a benefit corporate governance?

Accepted Answer

It encourages transparency

Question 15

Which factor will help a plumber choose a candidate that meets his human capital need?

Accepted Answer

Whether the business can afford to pay the assistant

Question 16

What is a benefit of starting a new business without purchasing a franchise or buying an existing business?

Accepted Answer

Developing your own rules

Question 17

The following components tells how the organizational unit is responsive to society, community and environmental issues?

Accepted Answer

Concern for public image

Question 18

Using a menu specialising in items from supplier creates a concern about the effectiveness of the supply chain for

Accepted Answer

Reliability of supply

Question 19

Manny graduates from college he has decided to concentrate on looking for a job with a big company. His search strategy

Accepted Answer

Is likely to lmit his job prospects since most new jobs are with small com.

Question 20

When looking at the advantages of starting various types of businesses, it appears that:

Accepted Answer

Businesses that offer a chance for high profits tend to be hard to keep

Question 21

Which of the following most likely led to a greater emphasis on governance structures in recent years:

Accepted Answer

Accounting fraud

Question 22

Upselling/cross selling is cheaper and easier than selling to new customers

Accepted Answer

True

Question 23

McClelland specified following three attributes as characteristics of entrepreneurs except

Accepted Answer

Individual responsibility for solving problems and achieving goals

ESB Certification Practice: Test 2 Review

Questions 23

ESB Certification Practice: Test 2 Review

Questions 23