Business Management

Human relations refer to how well people get along together.

A leader who encourages workers to share in making decisions about their work.

Involves an awareness of your attitude and opinions and your leadership style.

The ability to control behavior.

Managers should treat all employees in the same way.

A person who earns the respect of employees to accomplish the work of the organization.

Refers to how well people get along with each other when working together.

The general way a manager treats and supervises employees.

Supervisors can get by without leadership skills since they are lower management.

Comes from the position the manager holds in the organization.

Managers today have total authority over the employees in a business.

The ability to influence individuals and groups to cooperatively achieve common goals.

Power based on the ability to control rewards and punishments.

A leader who gives little or no directions to employees.

Dependability is an important leadership characteristic.

A leader that gives direct, clear, and precise orders with detailed instructions.

Power given to people because of their superior knowledge about the work.

Getting people to support the same goals and work well together to accomplish them.

Effective leaders encourage others to share their ideas, experiences, and opinions.

Power given to people because others identify with and want to be accepted by them.