new students Chap 1 - 4

What is the art and science of beautifying and improving the skin, nails, and hair?

A combination of understanding, empathy, and acceptance is called?

Term commonly used by spas because of the amount of time clients spend there?

Usually considered to be those you wish to accomplish in a year or less?

Verbal communication w/ clients that determines needs and how to achieve the desired results?

Also known as tact; the ability to deliver truthful messages in a kind way?

Saying coined by beauty legend Noel DeCaprio?

When handling a scheduling mix-up with a client, it is recommended that you should?

The act of successfully sharing information between people, or groups of people, is known as?

Never resolves a problem, it only makes it worse?

A hallmark of professionalism?

Measured in larger sections of time such as 5 years, or even longer?

Listing to the client and then repeating, in your own words, what the client wants is known as?

Can help prevent fatigue and other physical problems?

Your license will unlock countless doors for employment; but your career will be fueled with?

The colors on the barber pole have meaning, blue is a symbol for?

Pioneer in the modern African-American hair care and cosmetics industry?

Modern version of the cold wave?

Establishes values the institution lives by as well as target goals?

Inventor, in 1872, of the first curling iron?

Designing the workplace, equipment & tools to make movements more comfortable, efficient & safe

When communicating with your salon manager shouldn’t?

Putting off until tomorrow what you can do today?

Your posture, as well as the way you walk and move?

Working in this type shoe can throw off the body’s balance?

Collection of items to maintain sanitary habits at work?

Salon industry depends on its relationships with product distributors, which are referred to as

Mineral that is the chief source of mercury, used to make vermillion?

To list tasks in the order of most-to-least important?

Conscious act of planning your life, instead of just letting things happen?

The impression you project through your outward appearance and conduct?

Time period when civilization made the transition from medieval to modern history?

In a salon it’s important to be open to?

The process of distillation was refined by a Persian physician and a alchemist named?

The moral principles by which we live and work?

1. New York chemist who introduced permanent hair color and founded Clairol?

1. 1st to cultivate beauty with fashions & use cosmetics as part for beautification habits were

An unhealthy compulsion to always do things perfectly is?

Collected photos of a stylist’s work?

What is the daily maintenance of cleanliness by practicing good healthy habits?