What is a digital transformation?

Integrating tech into all business areas

Which technology helps automate repetitive business tasks?

Robotic Process Automation (RPA)

Social media is mostly used in business for:

Advertising and customer engagement

What is one benefit of using AI chatbots in customer service?

Speeds up customer response times

A key reason companies use mobile apps is:

To connect with customers on the go

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Questions 15

Answers

1
What is a digital transformation?
Integrating tech into all business areas
Making new uniforms
Replacing all managers
Switching to paper filing
2
What does CRM software help companies manage?
Website traffic
Customer relationships
Employee payroll
Inventory levels
3
Which technology helps automate repetitive business tasks?
Robotic Process Automation (RPA)
Virtual Reality
Blockchain
Wi-Fi
4
What is the primary benefit of using cloud computing in business?
Increases rent costs
Improves data accessibility
Decreases internet speed
Reduces employee satisfaction
5
Social media is mostly used in business for:
Server maintenance
Advertising and customer engagement
Employee health tracking
Payroll management
6
What is one benefit of using AI chatbots in customer service?
Speeds up customer response times
Replaces accounting systems
Tracks employee attendance
Increases electricity usage
7
What does ERP stand for?
External Risk Protection
Enterprise Resource Planning
Emergency Response Plan
Efficient Resource Placement
8
Why would a business invest in green technology?
To slow down production
To reduce social media use
To improve sustainability
To increase pollution
9
E-commerce platforms are mostly used for:
Filing taxes
Hiring employees
Internal communication
Online sales
10
What is cybersecurity mainly used for?
Increasing profits
Marketing products
Protecting company data
Speeding up manufacturing
11
Which of the following is a risk of poor technology use?
Customer trust
Data breaches
Higher productivity
Increased brand loyalty
12
What is the main purpose of data analytics in business?
Entertaining customers
Making better decisions
Sending emails
Setting up firewalls
13
A key reason companies use mobile apps is:
To remove their online presence
To connect with customers on the go
To slow down business
To reduce innovation
14
Which department benefits most from marketing automation tools?
Human Resources
Accounting
Legal
Sales & Marketing
15
Which of these is NOT a common business tech tool?
CRM software
Smartwatch
ERP system
Cloud storage

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