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Social Media Marketing
Social Media Marketing
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Social Media Marketing
Flashcards
34 cards
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Questions
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Answers
1
Well-designed advertising and sales promotion can efficiently ______.
convince customers to purchase a product
tell customers about a service
motivate channel members
make goods available in the right quantities
2
A SWOT analysis identifies internal company ___ & ___ (hint: what the SW stands for).
smiles & woo-hoos
sales & weaknesses
strengths & weaknesses
strengths & wants
3
Which positioning approach is it when a firm offers items at the extremes of the price range?
product attributes
price-quality relationship
product class
product user
4
___ includes any lure or attraction that brings people to a Web site.
banner ad
e-incentive
coupon
cyberbait
5
Most common form of noise affecting marketing communications--So many adverts...so little time.
feedback
overload
clutter
noise
6
SEO stands for ___.
Standardized Education Option
Systematic Electronic Outcome
Search Engine Optimization
Stop Eating Out
7
Uneven results and a waste of money are possible drawbacks of advertising and sales promotion.
True
False
8
When a company stops advertising & consumers begin to forget the message, this is happening.
threshold effects
decay effects
diminishing returns
carryover effects
9
When consumers believe that most brands provide the same attributes, brand ___ results.
rarity
purity
parity
similarity
10
Marketing messages sent to people in a geographic area or region is known as ___.
geo-targeting
usage segmentation
segmentation
demographics
11
Anything that distorts/disrupts a message; can occur at any stage in the communication process.
feedback
noise
interruptions
transmission device
12
While its power has declined, many still rank this as their favorite traditional ad medium.
TV
outdoor advertising
Internet
Mobile
13
Another name for word-of-mouth marketing (discussed in the Alternative Marketing chapter).
guerrilla marketing
stealth marketing
motor mouth marketing
buzz marketing
14
Shaping customers' perception of the company/products through marketing communications.
targeting
product positioning
segmentation
marketing
15
A global strategy where a company features a uniform product & message across all countries.
standardization
customization
adaptation
generalization
16
___ are present at the point where the advertising program begins to affect consumer responses.
carryover effects
diminishing returns
threshold effects
decay effects
17
A hybrid segmentation strategy that combines geographics with demographics & psychographics.
benefit segmentation
geodemographic segmentation
GDP segmentation
generations segmentation
18
Which of the following would be an example of segmentation by demographics?
wealthy
sports enthusiasts
fashion-conscious
Elkhorn residents
19
Selecting the proper BLEND OF MEDIA OUTLETS is crucial to reach the target (Pitch project).
market segments
media mix
target market
marketing mix
20
Which positioning strategy is it when Arm & Hammer ads promote using baking soda in other ways?
product class
use or application
cultural symbol
product user
21
When the message reaches one or more of the receiver's senses. (You hear & see TV ads.)
receiving
decoding
encoding
feedback
22
A(n) ___ is any place where customers interact with or acquire more info about a business.
contact point
medium
marketing opportunity
website
23
___ programs seek to obtain instant results using limited resources. (Chick-fil-A)
lifestyle marketing
guerrilla marketing
gorilla marketing
stealth marketing
24
___ indicates the amount of time individuals spend engaged with an advertisement.
click-through rate
dwell rate
dwell time
mouse-over rate
25
One of the most popular ___ for e-commerce is free shipping.
convenience incentives
traditional incentives
IMC
financial incentives
26
Preparing a marketing message to be passed from one consumer to another through digital means.
e-commerce
spiral marketing
viral marketing
piggyback marketing
27
__ marketing combines direct & field mktg & sales promotion, attempting to engage consumers.
Lifestyle
Guerrilla
Mixed
Experiential
28
To build brand loyalty, online can be integrated with offline tactics to reinforce each other.
brand integration
brand overlapping
brand parity
brand spiraling
29
A global strategy where products & messages are modified to better fit regions/countries.
adaptation
generalization
globalization
standardization
30
___ measures the proportion of ad impressions that result in users clicking or mousing over.
dwell rate
click-through rate
dwell time
mouse-over rate
31
Marketing managers hire advertising agencies because they ______.
provide an outside point of view
have experience
do not charge for their work
can often do the work at less cost
offer contracts that are binding; the organization cannot change agencies
32
Which of the following are acceptable advertising objectives?
Make decisions for potential customers.
Make more people aware of the product.
Persuade customers to take a specific action that could lead to a purchase.
Introduce new products to specific target markets.
33
Dwell rate & time are better when __ were placed beside content in an e-mail vs other methods.
kitten pics
video ads
trivia
food images
34
The G in GIMC stands for ___.
General
Geographic
Generational
Global