CommOps 2 Day Review

In Big South, What is a prebury also called?

In which campaign would you use to apply a truck roll?

In FL, When NA (COS/FSIK,Install) what pool do you change the install tech?

CSG stands for...

Y or N: In FL when on a COS for NA with Quad PL pkg would you create an SRO for your tech?

What's the avail campaign when dealing with a BRIS in the FL?

What does LOB stand for?

The Reason Code for PreBury is...

True or False: Bris are for outside only jobs...

Once a transfer is completed, how do you access both accts from the Checkbook screen?

The reason code used MDU Referrals is....

In a Road Bore SRO we should use ___ for the reason code

What code is used to close out a precall for FL?

T or F: We should NOT create same day MDU's for techs in GCR...

The Blue Man Icon takes you to the ______ screen

T or F: When cancelling a transfer you always start at the "TO Account"

The holding pool is....

T or F: To start a change of service work order, click the order history button first

Which Sys does not get an SRO for NA install except XH?

What code is used for "ok on arrival" in FL?

No Access (TC) the outside can't be checked I would use...

How do you add customer equipment?

T or F: In Prin 2000 we schedule MDU Referral appts with the customer

T or F: In Chicago the techs call in to schedule Drop Burys

What is the NA code for precall correction?

What area has the policy where you must roll on all TC's?

3 things each work order needs...

In Prins 1000 2000 4000, I should change the scheduled date to....

In FL, you may cancel the T/C if improperly keyed and if issue was caused by XOC outage

What region has no BRIS jobs?

What is the Riser Pool in GCR?

MDU Referrals go into ____ pool

True or False: Avail Campaigns is used to add discounts and bundled pkgs

T or F: The tech number should be changed to 7501 on a RESCHEDULE