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Hospitality Communication Lesson Topic Nine(9) Writing Skills Flashcards | StudBud
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Hospitality Communication Lesson Topic Nine(9) Writing Skills
Hospitality Communication Lesson Topic Nine(9) Writing Skills
21 terms
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StudBud Administration
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45 plays
This topic outlines important things to note when writing in the Hospitality Industry
Flashcards
21 cards
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Practice quiz
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Questions
21
Answers
1
Which of the following is an example of contraction:
Can't
Doesn't
All of the above
It's
2
It is important to use a formal and not casual style of writing in formal communication
True
False
3
The ellipsis is also known as dot-dot.....
True
False
4
In hospitality communication, the author can show empathy and emotion towards the reader in informal situations.
False
True
5
Which of the following are part of the general mistakes in writing.
Slang that is inappropriate
Informal writing style
Jargon that the reader may not understand
All of the above
6
Which of the following reflects the objectives of a formal writing style.
Avoids emotive punctuation and exclamation points
All of the above
State main points confidently and offer full support arguments
Avoids ellipsis
7
Documents should be neat and preferably typed and printed rather than hand written.
False
True
8
Which of the following best tallies the meaning of etiquette in writing.
Refers to what is regarded as good and acceptable practice
All writing is formal
Does not include the general rules of writing
Understanding is the only thing that matters
9
Complex longer sentences are likely to be more prevalent in formal writing.
False
True
10
It is not important to understand the difference between formal and informal writing.
False
True
11
Which of the following is not part of the general rules of etiquette in writing:
Information part of a discussion should not be within a letter
Such information should be presented as an attachment
Personal commitments should not be part of a formal documents
Non of the above
12
Is it acceptable to use colloquial in formal business communication.
Maybe
Non of the above
No
Yes
13
Before one goes into actual writing it is important that one does one of the following:
All of the above
Get adequate words
Study the language for business purposes
Get a good pen
14
Typos,poor punctuation and grammatical errors are common mistakes in writing.
True
False
15
Spelling and grammar must be correct in formal writing.
True
False
16
Formal writing is not use when writing for professional purposes.
True
False
17
In formal writing style, numbers below ten are written in words and numbers above ten are written in numerals.
True
False
18
Which of the following reflects proper formatting of a document.
Use formal fonts of the same size
All of the above
Use appropriate line spacing
Well presented
19
Good clear writing shows not only skills, but also how careful and serious one is at conducting business.
False
True
20
Abbreviations are unacceptable in informal writing.
False
True
21
The formal writer is disconnected from the topic and does not use the first person point of view for example,(I or we).
True
False
