Dental Practice Management Final Exam Review

Which of the following is correct concerning ethics and the law?

The procedure manual should include:

Which term allows individuals in one state to obtain a license in another state without retesting

What information should be included in the heading of your resume?

What is the most common time frame for scheduling hygiene recall appointments?

Which methods reduce stress in the workplace?

Which of the following is related to the concept of ethics?

What should be included in a resume:

Ethics are

How is an item marked for reorder?

Active files are for patients who have been seen within the past

What does abandonment mean?

What is peer pressure?

Asking your current patient if their spouse or children have a dentist is an example of:

Accounts payable management is:

What is the minimum length of time that the HIPAA signed acknowlegement must be kept in the patient's record?

When should financial arrangements be made?

What documentation does the business assistant have the responsibility of maintaining up-to-date information:

Supplies are ordered _____________________.

What should the first paragraph of the cover letter contain?

Who owns the patient record?

What term indicates that an account does not have enough money to cover a check?

Where is the medical alert to be listed on the patient dental record?

Not a basic principle of ethics is:

What does the ethical principle of non-maleficence mean?

What is used to mark a space where a paper file has been removed?

What are the general categories of communication?

Which factors determine when a product has to be reordered?

What type of communication is our body language?

What is the term used for voluntary standards of behavior established by a professional?

Which part of the patient record contains information about patient demographics and financial responsibility?

Communication can be defined as:

What form is used to gather financial information on a patient?

Payments on any outstanding accounts payable is know as:

What is established as a guide to professional behavior?

What happens when an item is not available from you regular supply company?

Closed-ended questions are those that:

Which is the best Salutation line of a cover letter?

What is malpractice?

How many minutes commonly make up 1 unit of time for scheduling?

The business assistant should discus financial arrangements with a patient _________________.

What elements should be outlined in an appointment book?

Which of the following best describes the principle of autonomy?

What is a personal philosophy?

If a patient has not been seen in the last 4 years, what is his status?

Open-ended questions are those that:

How does the dental assistant initially help the patient update the medical-dental history?

Which of the following is an example of a medical alert to note in a patient chart?

What is it called when a dentist is negligent for not meeting the standard of care?

The main purpose of licensure is to protect the public from: