Test 2 (CHs 7, 8, 9, 10) Review

According to this theory, motivation depends on how much we want something and on how likely we think we are to get it.

Who developed the motivation-hygiene theory?

Who developed expectancy theory?

__________ consists of activities aimed at uncovering new knowledge and scientific advancement.

Which of the following are considered employee benefits (select all that apply)?

Which of the following are human needs included in Maslow's Hierarchy (select all that apply)?

It is estimated that women make up about 47 percent of the U.S. workforce.

Which of the following are examples of practical ways to motivate today's workforce (select all that apply)?

The evaluation of employees’ performance to allow managers to make unbiased human resources decisions.

Line structure - the chain of command goes directly from person to person throughout the organization.

Delegation process steps include:

Which of the following are part of the "development" phase of HRM (select all that apply)?

Oganizational structure where administration is the primary function and other functions are contracted out.

Number of workers who report directly to one manager

The ability of a good or service to satisfy a human need.

A typical planning horizon for many firms is one year.

Which of the following are types of teams?

A searchable database containing information on the skills and experience of all present employees

An informal group is created by the members to accomplish goals that may or may not be relevant to an organization

When fostered, diversity and inclusion does not result in a stronger organization.

Departmentalization is grouping jobs into manageable units.

The idea that satisfaction and dissatisfaction are separate and distinct dimensions.

Job specification is a list of the elements that make up a particular job.

One of the most reliable ways to build team cohesiveness is through encouraging team conflict.

The highest order need in Maslow's Hierarchy is esteem needs.

Differences among people in a workforce owing to factors such as age, race, ethnicity, gender, sexual orientation, etc.

A situation in which employees own the company they work for by virtue of being stockholders.

When labor-intensive technology is used, people must do most of the work.

Which of the following types of reinforcement strengthens desired behavor by providing a reward?

Which of the following are part of the "maintaining" phase of HRM (select all that apply)?

A(n) __________ line is a group of similar products that differ only in relatively minor characteristics.

A negative reinforcement strengthens desired behavior by eliminating an undesirable task or situation.

A manufacturing process that combines raw materials or components to create a finished product is referred to as a(n)

Groups of employees who meet on company time to solve problems are

A committee created for a specific short-term purpose

Who conducted the Hawthorne studies?

A computerized system that integrates production planning and inventory control.

Expanding a worker’s assignments to include additional but similar tasks.

The individual internal process that energizes, directs, and sustains behavior.

The U.S. productivity growth rate has fallen in recent years.

Organizations can departmentalize by:

Managers who rely on extinction hope to eliminate undesirable behavior by not responding to it.

An analytical process combines raw materials or components to create a finished product.

Which of the following are part of the 3 phases of human resource management (HRM)(select all that apply)?

All the activities managers engage in to produce goods and services.

A relatively permanent committee charged with performing some recurring task

All the activities involved in acquiring, maintaining, and developing an organization’s human resources.

Which of the following is NOT a stage of team development?

The development of strategies to meet a firm’s future human resources needs

The employee’s feeling toward the job, superiors, and the firm itself.

Structuring tasks & activities required to accomplish objectives into specific jobs

Product __________ is the development of a plan for converting a product idea into an actual product.

A list of the qualifications required to perform a particular job, (certain skills, abilities, education, & experience).

Today, the American economy is characterized as a service economy.

A decentralized organization is when management works to concentrate authority at the upper levels of the organization.

Which of the following are types of utility (select all that apply)?

Select the types of organization culture identified by Quinn and Cameron (select all that apply)?

A specific amount of money paid for each hour of work.

Which of the following activities are included in the "acquiring" phase of HRM (select all that apply)?

Termination is an example of an involuntary separation from a firm.

ISO 9000 standards help a firm to