REVISION ON EBS

17. ________________ refers to the warm and welcoming way in which a host receives guests.

12. In order to sell travel products to customers travel agencies hire ___________ .

16. Trade shows and fairs that are attended by international and local participants are called ______________ .

21. The various types of hotels in Singapore are

13. The travel and tourism industry is made up of _____________ and _____________ .

4. Resources for business activities are classified into land, labour , capital and __________________

26. Amenities are

7. _____________________ refers to changes in the world that will impact a business and its customers.

24. This group of people have a fixed schedule and little time for recreational activities.

20. Food and beverage outlets are classified according to their ___________ .

15. ________________ are built to provide activities, rides and attractions to create fun and exciting experience.

5. A business is in direct competition with another business when they sell _______________ .

18. The accommodation the tourist will select depends on their _______________ and personal preference.

3. Businesses can be either goods producing or _____________ .

28. Which retail store carry and enormous range of products under one roof and have extremely large store areas.

27. One example of a non-store retailing is ________________ .

19. Serviced apartments are suitable for ________________ because it is more spacious.

8. When a product is custom made for customers it is called a _______________ product.

25. Ecotourists are people who go on trips to _________________ .

11. _______________ are buildings, equipment or services that are provided to cater to the needs of customers.

30. A business can promote its corporate identity by using ___________________ in its merchandise.

29. E. retailers are able to offer lower prices for their products as __________________ .

1. A business is an organisation that meets the ___________________ .

9. People who start an run their own business are called ____________ .

2. Services are things that are ______________________ .

14. Commercial attractions are shopping districts, theme parks and _______________ .

6. A business should not ignore ______________________ as they may affect the businesses' ability to attract customers.

10. Capital refers to buildings, equipment and _______________ which are used to produce goods and services.

23. ____________ restaurants are grand, elegant and stylish providing well chosen music and quality tableware.

22. Hostels are inexpensive and suitable for _________________ .