Pathway to Success Salon Quiz

The key to providing a service that meets your guests needs

Ethics guide your personal and professional:

The money someone invests to start their own business

When guest return and remain loyal to you

A business where two or more people share in the ownership

Verbal communication uses_____to communicate

Impression management is trying to give your guests____impressions

All employees in a business

Deciding what you want to accomplish and setting a plan to achieve that end result is your:

Professionalism is behaving_____in a business setting

When you would like your guest to reveal a lot of information, what type of question should you ask?

Active listening lets your guest know that you are______to what they are saying

How much your typical guest spends per visit on services and/or products

A business that is solely owned and managed by one person

All documents associated with a business that must be kept to satisfy taxing requirements

A purchased written agreement that guarantees a business protection in the event of accident or injury

The skills and processes necessary to run a successful salon

Marketing can be in the form of

Supplies used in daily salon operation

A plan or report describing the current or projected future of a business

The accounting practice of maintaining and organizing all business records

When a stylist can rent space without being a part of corperation

Having respect for yourself and your abilities

A business made up of a group of stockholders

Your body language is one way you