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Professional Development
Professional Development
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Flashcards
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Questions
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Answers
1
Religion and politics are okay to talk about in the salon.
True
False
2
What is the art and science of beauty care?
hygiene
personal ethics
ergonomics
cosmetology
3
The body may be kept clean by regular use of:
soap and water
hand sanitizer
perfume
shampoo
4
In order to completely understand and interpret the needs of a client, it is important to practice:
two-way communication
oral hygiene
nonverbal communication
ethics
5
Which of the following would NOT play a part in your commitment to success as a cosmetologist?
respect
insufficient rest
integrity
hygiene
6
The tone of voice, inflection, and rate of speech are all important factors in:
professional ethics
listening
verbal communication
nonverbal communication
7
The outward reflection of an individual's thoughts, feelings, attitudes, and values is known as:
respect
integrity
personality
courtesy
8
Public hygiene is also known as:
disinfection
sterilization
cleaning
sanitation
9
The true professional treats the feelings and rights of others with:
respect
integrity
compassion
courtesy
10
For a good sitting posture, keep the feet and:
shoulders even
hands stretched
knees close together
legs straight
11
In handling a client who is dissatisfied with a service, the ultimate goal is to make the client more mad
False
True
12
When providing client services, it is important to keep your back:
to the side
sloped
straight
bent
13
Bad or offensive breath may be treated and minimized by
respect
rinsing with mouth wash
brushing once a week
public hygiene
14
Swiveling the client's chair will help prevent shoulder strain.
False
True
15
The important key to good communication is listening.
False
True
16
The ability to understand people is the key to:
ethics
ergonomics
human relations
hygiene
17
All of the following can help prevent neck and back strain EXCEPT:
reaching overhead for supplies
working with your back straight
swiveling the client's chair
adjusting the height on the client's chair
18
Fatigue can be prevented through
rest and relaxation
not taking notes
exercise
standing all day
19
To avoid back strain while reading, writing, or studying, sit
on the floor
with your feet on the desk
sideways
towards the back of the chair
20
What is an individual's personal system of moral principles and values?
professional ethics
personal hygiene
oral hygiene
personal ethics
21
When your personal appearance and conduct are in harmony with the beauty business, you project a:
Professional image
good hair style
halitosis
hygiene
22
All patrons must be treated honestly and fairly, without any demonstration of
courtesy
tact
favoritism
respect
23
Over-exertion and lack of rest tend to drain the body of its
integrity
self-esteem
posture
efficiency
24
As a salon professional, it is important to keep your hands and ______ looking clean and healthy.
nails
feet
hair
skin
25
When performing chemical services, a salon professional should always wear:
goggles
protective gloves
an apron
tennis shoes
26
The practice of _____________ is important because it helps to preserve the health of the community.
public hygiene
hand sanitizer
washing your hands
personal hygiene
27
For a good sitting posture, keep the soles of the feet:
crossed, in the air
in the chair
on the floor
on the desk
28
The exchange of thoughts and information through conversation or writing is defined as:
ethics
communication
ergonomics
nonverbal communication
29
How many hours of sleep do most people need to function properly?
6 to 8 hours
4 to 6 hours
8 to 10 hours
12 hours
30
How should a cosmetologist respond to a client insisting on a color which is not flattering for the client's complexion?
lie
use tact
pick a different color
tell them you hate it
31
Proper conduct in relationships with your employer, co-workers, and clients is known as:
ethics
professional ethics
ergonomics
personal ethics
32
Bad breath is also known as:
halitosis
tooth brush
gum disease
not brushing your teeth
33
Health hazards such as impure air and improper storage and use of food fall under the category of:
oral hygiene
personal hygiene
public hygiene
halitosis
34
An individual's system of maintaining cleanliness and health is known as:
personal hygiene
oral hygiene
personal ethics
public hygiene
35
One cause of Carpal Tunnel Syndrome is constantly reaching overhead for supplies
False
True
36
Keeping the lower abdomen flat, the chin level, and the head up are key points in having good posture
True
False
37
The energy contained in food is measured in:
inches
calories
grams
protein
38
Body odors can be prevented by regular bathing and use of
deodorants
perfume
lotion
tooth paste
39
Which of the following preventative measures will help alleviate foot and leg problems?
wearing heels
raising your feet on a stool during breaks
standing all day
sitting straight in a chair
40
Keeping muscles toned, organs working properly, and equipping the body to cope with stressful situations are benefits of
exercise
halitosis
ergonomics
hygiene
41
Which type of shoes should be worn to reduce fatigue caused by standing for long periods of time?
low, broad-heeled shoes
crocs
Ms. H's heels
tennis shoes
42
Which of the following statements describes courtesy?
listening
thoughtfulness of others
sensitivity
professional ethics
43
The muscles of the body are kept in good condition by:
therapy
exercise
rest
posture
44
The key to prevent repetitive motion injury is to be aware of:
body posture and movements
your shoes
how much you sit
shoulder strain
45
Maintaining healthy teeth and keeping the breath fresh is called:
personal hygiene
oral hygiene
hygiene
public hygiene
46
Unflattering, tight clothing is what a cosmetologist should wear to dress for success.
True
False
47
An important attribute of good professional ethics is:
stubborness
pink hair
loyalty
halitosis
48
Adherence to a professional code of ethics reflects on an idividual's integrity.
False
True
49
It is NOT important to avoid body odor and bad breath to be successful.
False
True
50
Satisfied clients should NOT lead to added stress.
False
True
51
A negative attitude is an attribute of personal ethics.
False
True
52
Facial expressions, posture, and poise are examples of nonverbal communication
True
False
53
The science that looks at how individuals perform work and what body movements, tools and equipment benefit us?
ergonomics
hygiene
personal hygiene
cosmetology
54
The science that deals with healthful living
hygiene
professional ethics
personal hygiene
personal ethics
55
The minimizing of fatigue is one of the benefits of maintaining good:
hygiene
posture
ethics
professionalism