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Milady Chapters 1-4 Flashcards | StudBud
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Milady Chapters 1-4
Milady Chapters 1-4
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1
Why did women pinch their cheeks & bite their lips during the Victorian Age?
As a social custom
To punish themselves
To induce natural color
As a nighttime ritual
2
Which Polish immigrant Americanized his name in 1908 & moved to LA, where he began making & selling makeup?
Avicenna
Max Factor
Charles Nessler
Charles Revson
3
Cosmetologist may choose to specialize & work in a specific type of facility. Which facility would be least appropriate
Photo or film set
Full-service salon
Day spa
Massage clinic
4
Holding the wrists in a(n) _ position while using implements can help prevent injuries.
Downward
Loose- gripped
Upright
Neutral
5
Which activity is most important to a successful career, hold the key to individual development &personal motivation etc
Continuing education
Career specialization
Trade show attendance
Social networking
6
The maintenance of healthy skin & the careful application of _ enhanced your best facial features & promotes your image.
Deodorant
Makeup
Perfume
Hair spray
7
Honesty is always the best policy, but practicing _ will ensure that you think before you speak.
Sensitivity
Loyalty
Meditation
Transparency
8
Which life skill is most important for a cosmetologist?
Delegating work to subordinates
Working independently
Using standard procedures for all tasks
Maintaining a cooperative attitude
9
_ is the process of fulfilling one’s full potential over the period of a lifetime.
Self- actualization
Professional development
Goal- driven behavior
Career advancement
10
Your older clients may not like gum chewing, slang or using the word yeah. Awareness of these _ will help you.
Social protocols
Outdated practices
Generational differences
Cultural biases
11
Professional behavior, a positive attitude, team camaraderie, good, etc. are factors that assist in creating a _
Professional image
Work ethic
Salon owner
Style portfolio
12
Which element is considered the hallmark of professionalism?
Trendy makeup
Posture
Politeness
Functional clothing
13
Your license will unlock countless doors for employment. However, your career must be_
Fueled with personal dedication & passion
Centered on social networking
Focused primarily on hair cutting
Driven by competition & ambition
14
_ means to order tasks on a to-do- list from most important to least important
Problem solving
Visualizing
Actualizing
Prioritizing
15
Archaeological studies reveal that hair cutting & styling were practiced in some form as early as the _
Renaissance
Golden Age of Greece
Victorian Age
Ice Age
16
Who were the first people to cultivate beauty w/ extravagant fashions & were the first to use cosmetics as their habits?
The Egyptians
The Celtic
The Romans
The Indians
17
Which New York chemist introduced the first permanent hair color in 1932 & founded a company called Clairol in 1935?
Charles Revson
Trevor Sorbie
Noel DeCaprio
Lawrence Gelb
18
Studying the history of cosmetology can _
Help you predict or understand current trends
Help you to understand that ancient & modern techniques are unrelated
Narrow your chosen field of study to 1 or 2 options
Expedite your educational path to becoming a professional
19
Which action best illustrates the use of ergonomics principles in a salon?
Hiring a massage therapist
Providing longer cords for electrical devices such as blow dryers & irons
Installing hydraulic chairs which raises & lowers
Providing comfortable client seating
20
InAncient Rome,women use hair color to indicate their class in society. What color did poor women use to dye their hair?
Blond
Red
Black
Brown
21
Who coined the name “day spa” in the late 1980s?
Trevor Sorbie
Farouk Shami
Lawrence Gelb
Noel DeCaprio
22
The term cosmetology comes from the _ word kosmeticos, meaning skilled in the use of cosmetics.
Greek
Egyptian
East Indian
Russian
23
If studying or other activities become overwhelming, focus on _
Completing small tasks one at a time
Completing the large tasks first
Your overall goals for your career
Something else for an hour or so
24
Being well groomed advertises the beauty professional’s _ the beauty industry
Promotion of
Stock in
Interest in
Commitment to
25
What verbal communication with a client assists in determine the client’s needs & how do achieve the desired results?
Intake interview
Personal assessment
Scheduling call
Client consultation
26
When handling a scheduling mix-up with a client, it is recommended that you _.
Cancel the appointment
Have a 3rd party weigh in
Never argue & always be polite
Avoid discussing the issue
27
What types of injuries are most commonly reported by stylists in salons that do not practice ergonomics?
Head & neck injuries
Face and hand injuries
Leg and foot injuries
Wrist & back injuries
28
A client who prefers simple & sophisticated clothing, etc. & no bright patterns may be described as having a _ style.
Classic
Clean
Modern
Old- fashioned
29
What is the modern- day term for this waving lotion?
Cold wave
Croquignole
Alkaline perms
Texture services
30
_ is the conscious act of planning your life with daily, monthly, & yearly goals, instead of just letting things happen
Having a game plan
Visualizing your future
Looking for inspiration
Focusing on productivity
31
During which step of the consultation should you ask the client what at home products they use?
Review the clients lifestyle
Show and tell
Analyze the clients hair
Determine the client’s preferences
32
_, the child of former slaves, was a pioneer in the modern African American hair care & cosmetics industry.
Gloria Swanson
Charles Nessler
Francois Marcel
Sarah Breedlove
33
When should a client consultation be performed?
Whenever the client asks for it
During each salon visit and service
Before the first salon visit and service
After each salon visit and service
34
_ also know as tact, is the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way.
Sensitivity
Receptivity
Diplomacy
Integrity
35
What are some items that should be included in your hygiene pack?
Dental care items, hand sanitizer, & body freshening products
Body wash, hand sanitizer& breath mints or gum
Toothbrush & toothpaste, deodorant, & perfume
Toothbrush & toothpaste, shampoo & body wash, & deodorant
36
What wrapping technique was introduced when women cut their hair into the short-bobbed style after WWI
Spiral wrapping
Croquignole
Permanent waving
Curling iron
37
When communicating with your salon manager, you should be open & honest, have correct information, & never _.
Be willing to compromise
Attempt to problem -solve
Take criticism without a defense
Complain about colleagues
38
What mineral, considered the chief source of mercury, was ground into a fine powder&used to make vermilion,a red pigment
Cinnabar
Ruby
Iron
Silver
39
Which queen erected a personal cosmetics factory next to the Dead Sea?
Queen Elizabeth
Queen Victoria
Queen Cleopatra
Queen Nefertiti
40
_ is the key to avoiding problems with posture and movements.
Practice
Repetition
Exercise
Prevention
41
What term best describes your posture, as well as the way you walk & move?
Style
Ergonomic
Gait
Physical presentation
42
Professionals who practice active listening and have both non-verbal & verbal skills, are effective at_
Creative inspiration
Time management
Communication
Goal setting
43
What are the 3 habits mentioned that can keep you from maintaining peak performance?
Rigid scheduling, perfectionism, & networking
Visualization, procrastination, & networking
Overthinking, taking breaks, & lack of a game plan
Procrastination, perfectionism, & lack of a game plan
44
What term refers to having a talent such as painting, acting, etc. as well as possessing unlimited inner ideas?
Creativity
Motivation
Productivity
Visualization
45
What symptom if faulty organization results from scheduling too many tasks at 1 time & then putting them off?
Socialization
Perfectionism
Visualization
Procrastination
46
Bending forward &/or twisting your body to get closer to your client,etc. are examples of _ that will cause injuries
Illegal actions
Repetitive motions
Standard protocols
Necessary movements
47
Sitting or standing with your back straight, head & shoulders held high, neck balanced, & the chest opened up & out
Attitude
Ethics
Image
Posture
48
Beauty professionals are often held to higher image standards by clients because they view beauty professionals as _
Image experts
Lifestyle coaches
Role models
Personal trainers
49
Which relationship had a vested interest in the success of the stylist?
Client
Salon manager
Teacher
Product distributor
50
During which austere & restrictive period in British history did Queen Victoria reign?
Renaissance
Victorian Age
Middle Ages
Twentieth century
51
What is a collection of photos and images of a stylist’s work that they can use during the consultation?
Fashion magazine
Swatch book
Professional portfolio
Trade show brochure
52
A combination of understanding, empathy, compassion, responsiveness, & acceptance can best be described as _
Diplomacy
Sensitivity
Stability
Professionalism
53
What product was first marketed by Charles Revson in 1932 in early motion pictures?
Nail polish
Styling gel
Permanent wave
Cake makeup
54
_ is based on inner strength & begins with trusting your ability to achieve set goals.
Self esteem
Mental competence
Mental energy
Self actualization
55
A brow-less forehead was thought to give a woman a look or greater _
Height
Intelligence
Fertility
Wealth
56
Ancient people around the world used animal hide_
To tie hair back or for adornment
As head dresses to indicate social rank
As material for wigs
As colorants for hair and skin
57
One essential part of any business plan is a _ which establishes the purpose & values of an institution
Mission statement
Budget outline
Guideline of standards
Personnel vision
58
An important practical step that promotes effective communication is to_
Explain procedures in as much detail as possible
Use nonverbal
Talk less and listen more
Have a written trail of records
59
Maintaining an appropriate client relationship means that you don’t attempt to fulfill the role of _ with any client.
Counselor
Professional
Stylist
Manager
60
What is one of the first steps you should take when a client is dissatisfied with a service?
Ask for specifics
Cancel future appointments
Defend your point of view
Downplay the issue
61
Providing skilled & competent services; being honest, courteous, & sincere, etc are 5 actions of _ behavior.
Altruistic
Ethical
Aesthetic
Regulatory
62
A _is the person who is responsible for hiring & training staff,& will also be instrumental in helping you achieve goals
Appointment scheduler
Salon manager
Marketing mentor
Team leader
63
When making recommendations to a client regarding hair style or color, which of the following criteria should be used?
Lifestyle, occupation, & daily schedule
Hair type, body type, & lifestyle
Face shape, occupation, & complexion
Lifestyle, face shape, & hair type
64
The act of successfully sharing information between two people or group of people is know as _
Reflective listening
Effective communication
Mutual respect
Mirroring
65
Regardless of your salon’s dress code, your clothing should always be clean, fresh, functional, and _
Attention- grabbing
Colorful
Subdued
Stylish
66
How can a licensed cosmetologist keep abreast of new trends, techniques, products, and information?
Seek continuing education opportunities
Watch & learn from other professional in the workplace
Review training manuals from school
Attend a trade show once every 5 to 10 years
67
Sitting or standing improperly can put a great deal of stress on your _
Chest and abdomen
Neck, shoulders, back and legs
Eyes, forehead and fingers
Wrists, elbows, and arms
68
In which step of the consultation would you counsel clients on salon maintenance, lifestyle limitations, & home maint.?
Discuss upkeep and maintenance
Make color recommendations
Suggest options
Review the consultation
69
Cosmetology is defined as the _ of beautifying & improving the skin, nails, & hair.
Art & science
Technology
Standards and codes
Aesthetics
70
What is a success strategy that can turn your image of a dream job into a successful salon?
Visualization
Motivation
Organization
Productivity
71
Effective human relations & _ skills build lasting client relationships, accelerate professional growth, etc.
Communication
Marketing
Organizational
Technical
72
What are three active problem- solving words that should be utilized when building a positive vocabulary?
Analyze, create, & produce
Create, produce, & motivate
Explore, analyze, and determine
Produce, motivate, & visual
73
Every new client should complete a client _, also called a client questionnaire, consultation card, or health history.
Financial statement
Intake form
Personal history
Liability assessment
74
Listening to the client & then repeating, in your own words, what you think the client is telling you is known as _
Attentive feedback
Reflective listening
Productive communication
Question and answer
75
science of designing& planning of the workplace, as well as its equipment & tools, for maximum comfort, etc. is known as
Engineering
Occupational therapy
Ergonomics
Graphic design
76
Which group ushered in a new ear of highlighting in the 1970s by introducing the art of hair weaving using aluminum foil
New York hairdressers
London hairdressers
Los Angeles hairdressers
French hairdressers
77
Which action is the best example of a long term goal?
Getting to class on time
Becoming a salon owner
Graduating from cosmetology school
Completing homework assignments
78
Which action would be more helpful on countering the negative effects of repetitive motions?
Bending the neck when standing
Reaching across the table when giving a manicure
Stretching & walking around at intervals
Holding elbows away from the body when cutting
79
Who invented the first curling iron in 1872?
Max Factor
Charles Nessler
Marcel Grataeu
Charles Revson
80
Which term refers to the identification of long-term & short- term goals?
Business plan
Goal setting
Visualization
Mission statement
81
_ involves the process of caring for part of the body and maintaining an overall polished look
Style review
Professional image
Hygiene assessment
Personal grooming
82
Stressful, repetitive motions have a cumulative effect on joints and _
Skin
Heart
Eyes
Muscles
83
What was the period in history during which Western civilization made the transition from medieval to modern history?
The Victorian Age
The Industrial Age
The Middle Ages
The Renaissance
84
What term refers to the daily maintenance of cleanliness through the practice of good healthful habits?
Personal hygiene
Public hygiene
Public sanitation
Health awareness
85
Civilization known for using hairstyles as symbols of tribal traditions to convey messages of age, status, power& rank?
Chinese
African
Egyptian
Roman
86
Salons often implement _ to create a salon culture, protect employees’ clothing while working with chemicals, etc.
Hygiene rules
Dress code guidelines
Fashion statements
Laundry services
87
The most opportune time to discuss increasing bookings, raising pay, or further advancement is when _
Via email
While you are with a frequent client
During your evaluation meeting
After work
88
What is the first step in the 10-step consultation method?
Show and tell
Review the intake form
Analyze the clients hair
Discuss maintenance
89
What year was the preheat- perm method introduced?
1935
1932
1938
1931
90
If there is a dispute among teams members it is important to remain _
Neutral
Vocal towards management
Supportive of management
Informative
91
What are the royal colors of the Chou Dynasty?
Red and gold
Black and gold
Blue and gold
Gold & Silver
92
Ancient Egyptians were the 1st civilization to infuse essential oils from_for use as perfumes&for purification purposes.
Clay and sand
Animal remains
Leaves & blossoms
Rocks and minerals
93
The process of steam distillation was refined by Avicenna, a _, around AD 1000.
French mathematician
Persian physician
Greek philosopher
Roman priest
94
_ is the unhealthy compulsion to do things perfectly due to the fear of taking risks & making mistakes.
Procrastination
Scheduling
Arrogance
Perfectionism
95
_ unblocks the creative mind & allows for the exploration of new ideas and solutions
Eliminating self- critical thoughts
Critiquing other people’s work
Being highly disciplined
Following salon guidelines
96
no-fragrance policy protects clients who have chemical sensitivities or allergies&stipulates that team member can’t wear
Perfume
Makeup
Deodorant
Hairspray
97
Despite what emotion a person feels, _ & _ skills will help people move to the next level in their career.
Visualization, time management
Motivation, self management
Creativity, productivity
Networking, critical thinking
98
Who were the biggest trendsetters in beauty applications in the early twentieth century?
Motion picture producers
Inventors of new skin & hair products
Celebrities & society figures
Major business owners in the industry
99
The salon industry depends heavily on if relationships with product distributors, which are referred to as _
Directors of cosmetics
Manufacturer educators
Distributor sales consultants
Directors of cosmetics
100
In cosmetology,_ is the cornerstone of success.
Management skills
Customer service
Education & training
Networking