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L3 Unit 2 Working in Health and Social Care Flashcards | StudBud
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L3 Unit 2 Working in Health and Social Care
L3 Unit 2 Working in Health and Social Care
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#health#social#care#exam#revision#Btec#level3#
Flashcards
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Questions
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Answers
1
A
regulation
is....
a law that sets standards of professional conduct
mandatory and must be followed
optional to private establishments
guidance and not enforced
2
Anti-discriminatory practice
is...
ensuring everyone is given the same opportunities
ensuring everyone is treated the same
ensuring the care needs of ALL service users are met
being racist
3
Social care;
Domiciliary Care
social care workers provide care in the persons own home
live here with other people who cannot look after themselves
care workers help a person to live independently
4
Regulations of professions by
external H&SC organisations
include (2)
CQSW, NUT, NASUWT
RSPCC, RSPOA,
NMC, RCN
GMC, HCPC
5
What do
charities
do?
Get awarded by the Queen for being helpful to others
pretend that everything is wonderful if you are disabled
Prevent discrimination, prejudice & change public attitudes
Fund raise give advice/services, research, represent to GOV.
6
Direct discrimination
is...
when an organisation's policies has a worse effect on some
Victimising a person to their face
treating someone worse or less favourably due to differences
company secretly doesn't employ people of a certain age
7
Hospice Care - what is their
function
?
staffed by volunteers to provide day care
provide palliative care, pain relief, support families
only work with the elderly population
provide financial support
8
NICE
stands for...
National Institute for Health and Care Excellence
National Institute Care Entity
Non Inclusive Care Event
National internal center for everyone
9
A
Doctor
(GP)
identify issues in everyday life such as shopping, dressing
Diagnose, treat, monitor, prevent illness, prescriptions etc
Work under the guidance of qualified professionals with care
Monitor the prenatal development & health of mothers/babies
10
How could you
challenge discrimination
?
give advise to client on what to do
give appropriate equipment to help live independently
ask if they prefer a male or female nurse
check a patients preferred language
11
Identify which are
4 key points
for making complaints
must be in place, enable access to them, checked & inspected
in place but hidden, not actioned, discourage use, personal
leaflets provided, refuse support, tell everyone, ignore
12
supporting routines
; 'PD' Educational setting by ensuring...
service users have access to all classrooms and labs
have access to play and exercise facilities
the curriculum is adapted to their needs
13
Accountability to professional bodies - which relate to Health and Social Care?
GMC, RCN
NASUWT, TUC
NMC, HCPC
UNISON, NQSW
14
Monitoring care
externally
- which organisations monitor care?
CQC
OFSTED
GTP
NICE
15
Data Protection Act 1998-Only certain information can be kept by your employer.
Identify which
sexuality, ethnicity, marriage status, children/dependents
disability, employment history, education & qualifications
name, address, DOB, gender, contact details, NI & tax code
additional income, properties, car driven, body size
16
A support worker...
Controls the budget
Monitor and review the quality of local youth work.
Support individuals' overall comfort and well being
Meet personal needs such as washing, dressing, toileting
17
What is
palliative
care?
Surgery for treating cleft pallet in children
End of life care for terminal illness such as cancer
Care of a person with disabilities
specialist foot care treatment
18
Barriers
to services may include...
Social - rough sleepers are unlikely to get the services
Financial- if you are richer you may have to pay for care
Geographical-where you live may limit access to services
Culture- when English isn't the service users first language
19
Safeguarding
means
To stand guard over the residents of an establishment
To protect all individuals from harm
To put everything valuable in the safe
20
What are '
rights
' under the Human Rights Act 1998 and Equality Act 2010 ?
Holidays, Cinema, Shopping, Friends, own room
Money, Material possessions, House
Dignity, Independence, Privacy, Equality, Safety, Security..
21
Social Workers...
Protect vulnerable people from harm or abuse
Help with transport, taking people shopping & household task
Help people with mental health problems and disabilities
Put policies and procedures in place and ensure followed
22
An
advocate
is a person who....
gives their opinion on what is best for the client
must speak several different languages
will speak up to ensure a persons rights are respected
gets paid by the agency for providing this service
23
Supporting routines
; 'PD', Work by ensuring...
they have a support worker in the work place
awareness training of colleagues
they are given extra time to complete set tasks
24
Occupational therapist
Identify issues you have with normal life and find solutions
Meet care needs, such as washing, toileting, making beds etc
Diagnose, treat, monitor and prevent illness
Provide postnatal care supporting mothers/babies/families
25
CQC
stands for...
Chase quality commission
Chief quality care
Care quickly carer
Care quality commission
26
Healthcare
settings
; Clinics
Go here for Accidents and Emergencies
You can give birth here
Most people prefer to recover here after an operation
Go here to be treated for specific medical conditions
27
Meeting
occupational standards
means
Holding meetings about the occult
Having a meeting in a standard room
Meeting people in the work place
Working at the correct level for the job you are undertaking
28
Ensuring safety in care. Identify possible
RISKS
...
harmful substances, poor first aid facilities, fire source
sleeping, visitors, temperature, staff training
abuse, inadequate supervision, moving patients, poor hygiene
specialist equipment, untrained staff, hot liquids
29
Healthcare
settings
; GP surgery
The collect their medication from here
Patients go here first when they need medical advice
Most people prefer to recover here after an operation
Go here if a Doctor cannot treat them without specialist
30
Monitoring care
internally
- how is care monitored within the work setting?
they make staff wear activity trackers
line managers will monitor staff
they get patients/clients to fill in questionnaires
they will observe their working practices
31
Holistic
approach means...
using alternative therapies instead of traditional medicine
meeting all a persons needs from different perspectives
focusing on their religious needs
32
Partnership working -
identify potential problems
failure to communicate
provides holistic care
improved information sharing
different IT systems between agencies
33
Indirect discrimination
is...
victimising; being treated badly because you complained
they don't openly employ people of a certain age
organisations have policies that have a worse effect on some
harassment of individuals; making abusive comments
34
Social care;
Daycare
they provide respite care for families
These are used by older people and people with disabilities
They provide care in the persons own home
settings where people can no longer live by themselves stay
35
Informal
care is provided by...
family members, relatives and friends who are not paid
strangers who happen to be passing
provided by paid staff with qualifications and training
sometimes provided by children
36
A care manager...
Help people who need care and support to live independently
Is responsible for the day to day running of a care home
Manage youth and community projects and resources
Meet personal needs including washing, toileting, dressing
37
Formal
care is provided by....
paid staff, have qualifications and undergo training
family members, relatives and friends
are volunteers and don't get paid
38
The
regulation and inspection
process is 9 steps using experts to reach judgments on quality .
Take action to improve services
Gather facts and feedback findings
Identify purpose of inspection
Impose fines on poorly run establishments
39
Nurses
Help people to work out practical solutions to their problem
Diagnose, monitor and treat illness
Meet care needs such as washing, toileting, beds, feeding
Trained to carry out medical duties, monitor & patient care
40
People who may require personal care must have a
needs assessmen
t which will include...
their needs and how it impacts on their life & their family
their choices and goals and the things that matter to them
if they live in a good neighbourhood
how much income they have
41
Challenging behaviour
is due to
...
Watching too much TV
Inability to communicate effectively their needs
42
Care assistants....
Monitor staff performance and identify training needs
Meet personal needs such as washing, toileting and feeding
recruit and manage staff
Help people to live independently
43
How can you '
empower
' people
Encouraging difference
Promoting isolation
Promoting users' dignity
Putting service users at the heart of service provision
44
Healthcare
settings
; Hospitals
Patients go here for treatment that a GP cannot give
Nurses might carry out treatments or health screening
Patients are treated by community based nursing and midwives
They only offer palliative care
45
Specific needs
groups includes people with...
needs that cause problems accessing service
mental ill health / older people
learning and physical disabilities
children / refugees / people who are transitioning M>F>M
46
The carers
role includes
... (2)
being able to empathise, give dignity and respect
meeting personal needs in an appropriate way
making all the decisions for them
following everyone's instructions
47
What is
whistleblowing
within health and social care?
used to wake clients up in the morning
Telling on your mates
to ensure all staff come to the diner hall at a set time
report any inappropriate care/behaviour of staff to CQC etc
48
A
midwife
Monitor & care for the chronic/acute medical needs patients
Diagnose, treat, monitors and prevent illness
Work under the guidance of qualified professionals
Monitors the prenatal development and care of mothers/babies
49
Specific needs
could include...
fashion, reading, computers,
activities, employment, holidays, shopping
learning, physical, behaviour, illness or victims of abuse
50
Supporting routines
; 'physical disabilities' at home by ensuring the person...
has hoists available in bedrooms and bathrooms
has access to all rooms
has facilities within reach
51
What is
domicilary
care?
is the treatment of the capillaries within the body
takes place in the persons home or workplace
is only provided between 9-5 each day
is where the care worker is dominant
52
Safeguarding regulations - adults - identify
any
that are
good examples
ensure effective procedures to report accidents & incidents
use hoists to help residents in and out of bed
ensure policies are followed in relation to use of mobiles
in hospital, ensure all equipment is sterile
53
Social Care
Settings
; Residential
People live in their own homes
May provide full-time or temporary respite care
You cant look after your own needs any more so live here
You go here for the day for leisure activities
54
CPD
means
Covers physical disability
Covert, personal discrimination
Capability, partnership and dedication
Continual professional development (training)