MGT3100 Exam 3 Review (Spring 23)

__ is when you assign someone to play the role of critic to voice possible objections to a proposal

__ focuses on organizing employees and resources, as well as using reward and punishment

Task roles consists of behavior that fosters constructive relationships among team members

Someone who is high in Machiavellianism generally puts results over principles

Typically we only process ___ percent of what we hear

Groups always follow Tuckman's model of team development

Motivation is important from both 1) a personal and 2) a business perspective

A person's ___ is a psychological process that drives goal-directed behavior

__ are general guidelines or rules of behavior that most group or team members follow

The ___ communication medium is best for nonroutine, ambiguous situations

The ___ attempts to identify distinctive characteristics that account for the effectiveness of leaders

__ are received by a person from others for performing a particular task or behavior

__ is defined as monitoring performance, comparing it with goals, and taking corrective action

__ uses positive consequences to strengthen a particular behavior.

Which of the following is not a process theory/perspective on motivation

Job design has two techniques: fitting people to jobs and fitting jobs to people

__ is describes the unofficial communication system of the informal organization

The main point of Maslow's Hierarchy of Needs is that people want more than a paycheck

Inspirational motivation is one of the four key behaviors of transformational leadership

__ results from managers’ authority to punish their subordinates

The first step of being an effective speaker is to tell your audience what you're going to say

The ___ communication medium is best for routine, clear situations

__ provide satisfaction to a person from simply performing a particular task

Instrumentality in expectancy theory indicates if the person ___

__ conflict benefits the main purposes of the organization and serves its interests

___ describes the ability to recognize and understand another person's feelings and thoughts

The ability to influence employees to voluntarily pursue organizational goals is generally called what?

A ___ consists of members from different areas within an organization, such as finance, operations, and sales

__ conflict hinders the organization’s performance or threatens its interest

___ involves monitoring performance to ensure day-to-day goals are being met and taking action as needed

To be an effective listener, it is important to ___

___ are socially determined expectations of how an individual should behave in a specific position

___ leadership includes communicating ethical values to others and rewarding ethical behavior

Being a manager means being a visionary and inspiring others (charismatic)

____ control describes what norms are established and reinforced

____ control describes how information is disseminated or who is given what information

The ___ in the communication process encodes the message and selects the medium

In nonverbal communication, don't worry about your facial expressions

Step 1 in the control process is ___

To be a successful manager, it is important to understand that every situation is different and requires flexibility

The process of getting oriented and getting acquainted in team development is called __

In nonverbal communication, you should turn away from the speaker when talking

The contingency leadership style is a __ approach to leadership

Norms help clarify team member role expectations

Emotions and attitudes are considered ___ factors that contribute to a person's motivation

Control is needed in order to ___

___ involves monitoring performance to ensure strategic plans are being implemented and taking action as needed

A concern related to control systems is…

Decentralized control is characterized by informal and organic structural arrangements

Ingratiating someone is considered a soft influence tactic