Unit 4 PBAM Test

hygiene factors affect motivation only if they are absent or fail to meet expectations

according to the equity theory, people evaluate their treatment relative to the treatment of others

a CEO is what type of manager

balancing anxiety, fear, and anger so they don't interfere with productivity is part of a persons emotional intelligence

Firms with production, marketing, hr, and finance departments are geographic forms of organization

Performance behaviors contribute directly to company productivity

firms with structure that is based on the departments for the basic business actions

an incentive plan that distributes profits above a certain threshold is known a profit sharing plan

Increasing sales by 4% in the next 6 months is an example of an intermediate goal

doubling your sales over the next 10 years is an example of a long-term goal

escalation of commitment is the extent to which a decision maker is willing to gamble when making a decision

which of the is NOT a method that might be use by a human resources manager when evaluating employees

recognizing a leader as tall, well-educated, and well-dressed is the behavioral approach to leadership

in terms of a psychological contract, inducements represent what employees will contribute

which factor plays the greatest role in determining an organizations structure

Organization charts are graphical representations of salary information

a manager choosing not to enforce a rule because of unusual circumstances is an example of situational leadership 

what is the term for behavior that is related to doing a certain job

airline pilots who use flight simulators are engaging in vestibule training

behaviors that detract from, instead of contribute to, organizational performance are known as what

the management section of the business plan has management bios, an organizational chart, and analysis of key jobs

the behavioral approach to the study of leadership emphasizes the actions taken by someone

what theory focuses on people evaluating their treatment relative to others

monitoring a firms performance to ensure it meets the goals of the company

determining what the organization needs to do and how best to get it done

starbucks decided to implement an incentive plan where workers would share cost savings, this is a gain sharing plan

The last step in t he decision making process is the selection of the best alternative

what behaviors indicate good organizational citizenship

according to the classical theory of motivation, attention is the sole motivator

determining how best to arrange an organizations resources into a coherent structure

the conclusion that workers are more productive when management pays attention to them is what theory

which of the following aspects of the psychological contract is provide by the employee

management is defined as the processes and behaviors used to motivate and inspire

what is a set of expectations about what the employee gives to the company and what the company gives back to employee

which term refers to the specification of jobs to be done and how they relate to each other

if an employee feels that they need to be part of a team but the position involves working alone what is nor right