Business Communications Chapter 2

Which stage do writers mistakenly stay in too long?

A process that continually revises itself to accomodate changes that are made over time

Which of these are not part of the planning process?

(RSS) is a medium that enables users to keep track of their favorite websites through a single platform

How long should you spend in each stage of the writing process?

The three stages of the writing process are always chronological

Good business writers always take the time to

Why is writing in some ways more difficult than other kinds of communication?

Software that allows writers to organize raw numbers so that data becomes visually accessible

correcting printer's proofs or other written printed material and marking any errors

What does cc stand for in an email

Deamweaveer, Weebly, SeaMonkey are examples of online publication tools

Comments and track feature

Top level concerns, including necessary information, pattern is logical & effective, overall message comes through

What are the 3 suggestions to follow when drafting?

Mechanical and grammatical elements. spelling, typography, punctuation

Which of these are not part of the revising process?

Put bad news first to get it out of the way and finish with a positive note

Auto correct will allow software

Planning tools help visualize the scope of a project

printed documents, usually sent via email, to convey information to recipients who are outside your organization

Reviewing & correcting or changing a document

Organizing information that can evoke a negative response is called

Making a detailed proposal for doing or achieving something

Focus is on style. Emphasize the most important things

IRM stands for

Information that can be recieved as positive, routine, or neutral is called

Writers can have control over how their documents are shared, controlled or used by

services that can be accessed and used over the internet but that do not require active management by the user

What are some examples of business goals?

Whats a tip to improve your ability to proofread your own work

which is not part of three classifications of formal emails?

Examples of communication genres are

online communication messages that takes place in real time

Software that allows you to organize information and retrieve it easily

What are some examples of writing goals?

When corresponding with an external party you don't know well, a ____ is often the most appropriate form to use.

even though conversation is more casual, IM should meet business objectives and professional language

Using a speech recognition tool, like Dragon Naturally Speaking, is excellent for

Analyzing the audience means

A Gantt chart is an example of

What are the three stages of business writing?

Contractions are ok in formal emails

a memo is always on paper

Software to help you organize ideas and arrange them into an order that will be meaningful to your audience

RSS stands for

Why is it very difficult to proofread our own work?

To quickly edit the same word multiple times in a electronic document

reviewing and correcting or changing a document

a memo can be digital

To be a good business writer you must use

What is the key to creating drafts of your business documents?

Finding past correspondence, consulting with other employees or conducting surveys is part of

If you wanted to publish your document online it's best to use

If you want software to do something you don't know how to do

What are the levels of editing?

Video, music, still photos, screen captures, and narration compiled into one presentation

Preparing a preliminary version of a document

Doing calculations and seeing patterns is part of

correcting, condensing, or otherwise modifying text for publication

What are some examples of writing goals?

servers that are accessed over the internet, and the software and databases that run on those servers