Which of the following is NOT a troubleshooting step when a Surface is taking forever to sign in?

Leave the classroom, get a snack, and hope it has signed in when you return

If a teacher starts talking while I am working, I should...

Stop, look, and listen immediately

What should you do if the Surface is not connected to the Wi-Fi?

Check the Wi-Fi icon at the bottom right of the screen

What is this picture showing?

The Microsoft Edge logo- It will take me to the internet

When you get a Surface from the cart, you should...

Sign in using your name and SHS password

What can you do if multiple people are signed in? (aka multiple users are listed)

Click the sign out button or restart the computer using the power button

What is this picture showing?

The Google Chrome logo- I can click on it to go to the internet

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SHS Cart Rules and Troubleshooting Review

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Questions 19

Answers

1
Which of the following is NOT one thing you should do to make sure that Surfaces are always charged?
ALWAYS make sure that the cart is plugged in and turned on
Carry spare batteries
Remind your classmates to use a band if needed
Double check that the magnetic chargers are attached
2
When you put your Surface away at the end of tech class, you should...
None of the above
Stay signed in so it is faster next time
Put the device in the cart in any direction without a band
Wait for someone else to plug in your device
3
Which of the following is NOT a troubleshooting step when a Surface is taking forever to sign in?
Wait 10 seconds, then push the power button again
Try signing out with the button on the sign in screen
Hold down the power button until the screen goes black
Leave the classroom, get a snack, and hope it has signed in when you return
4
How can you practice good digital citizenship?
All of the above
Be kind to others through my typing
Keep my personal information private online
Only go to safe and appropriate websites
5
If a teacher starts talking while I am working, I should...
Pretend to listen, but slowly and sneakily keep typing
Stop, look, and listen immediately
Put my fingers in my ears and hum my favorite song
Just finish one more thing
6
What is the first thing that you can try if a Surface keyboard stops working or starts to glitch?
Stare at it
Throw it
Cry
Disconnect & Reconnect It
7
It is fine for many people to stay logged in to a Surface.
False
True
8
Which of the following should never be on your desk when using a school computer?
All of the above
A big, messy pile of papers and supplies
A snack
A water bottle
9
What should you do if the Surface is not connected to the Wi-Fi?
Check the Wi-Fi icon at the bottom right of the screen
Stare at the dino
Play the dino game
Email the dino
10
Which of the following should you do when getting a computer from the cart?
None of the above
Shove my way to the front of the line
Carry my Surface like a football back to my desk- Gotta get that TD!
Run to the cart
11
What is this picture showing?
A pretty swirl
The Microsoft Edge logo- It will take me to the internet
The Google Chrome logo- It will take me to the internet
A photograph of a wave
12
It doesn't hurt to try restarting the computer when your other troubleshooting methods don't work!
False
True
13
What is the correct Wi-Fi network for the Surfaces to be connected to?
SHS-PUBLIC
SHS-Carts
SHS-TERM
SHS-GUEST
14
When you get a Surface from the cart, you should...
Fling the band onto the floor
Form a big group of people around the cart- it's a race after all!
Sign in using your name and SHS password
Take whichever number you want
15
If my hands are dirty, before using the school Surface, I should wash them carefully.
False
True
16
What can you do if multiple people are signed in? (aka multiple users are listed)
Write a mean note to everyone who didn't log out
Hack the computer and write a code so no one besides you can log in again
Tell the teacher
Click the sign out button or restart the computer using the power button
17
If these troubleshooting techniques don't work, simply give up and move on.
False
True
18
What is this picture showing?
An evil eye
The Microsoft Edge logo- I can click on it to go to the internet
A pretty rainbow
The Google Chrome logo- I can click on it to go to the internet
19
Which of the following is NOT something to try if the sound is not working on a device?
Check the sound icon in the bottom right corner
Restart the computer
Unplug headphones, exit Chrome/Edge, plug in headphones, reopen Chrome/Edge
Clean your ears

SHS Cart Rules and Troubleshooting Review Flashcards | StudBud