CMSC 243 Ch 11 Managing Systems Implementation by Dr.Vega

If significant changes take place in an existing system or if a new version is released the IT dept might develop a ____

The__ is the configuration of a system documented at the beginning of the project & consists of all system requirements

___ is a process that monitors current activity & performance levels anticipates future activity and forecasts resources

​A(n) _____ is an attack that takes advantage of a vulnerability.

In maintenance management, _____ means examining the whole in order to learn about the individual elements.

_____ costs include expenses for items such as supplies, equipment rental, and software leases.​

Adaptive maintenance _____.​

___ measures actual system performance under specific circumstances & is affected by network loads & hardware efficiency

IT departments also use a job title of _____ to designate positions that require a combination of systems analysis

•System changeover is the process of putting the new system into operation

Perfective maintenance usually is cost effective _____ a system’s operational life.​

_____ protects information from unauthorized disclosure and safeguards privacy.​

​_____, a risk control strategy, eliminates risks by adding protective safeguards.

____ expenses vary significantly during a system’s operational life & include spending to support maintenance activities

When a new version of a system is installed, the prior release is _____, or stored.​

_____ includes monitoring a system for signs of trouble, logging all system failures, diagnosing the problem

​Using a release methodology reduces the documentation burden.

These are all part of the process of installation except for ______

​A _____ is a security weakness or soft spot.

​_____ measures risk likelihood and impact.

_____ measures the time between submitting a request for information and the fulfillment of the request.

​Retention periods of backups can B a specific number of months depending on legal requirements & company policy

​The hardening process that makes a system more secure is fully automatic.

_____ describes the amount of data that a system can transfer in a fixed time period.​

A help desk can boost its productivity by using _____, which allows IT staff to take over a user’s workstation

When network traffic is encrypted, it is invisible and its content and purpose are masked.

​In IT security terms a _____ is the impact of an attack multiplied by the likelihood of a vulnerability being exploited

A __ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs

In a secluded engineering attack, an intruder uses social interaction to gain access to a computer system.​

_____ analyzes an organization's assets, threats, and vulnerabilities.​

​Bandwidth requirements are expressed in bytes per minute.

The first step in managing IT security is to develop a _____ based on confidentiality, integrity, and availability.

​_____ is the overall time between a request for system activity and the delivery of the response.

_____ prevents unauthorized users from creating, modifying, or deleting information.​

Corrective maintenance _____.​

​Both adaptive and perfective maintenance activities decrease in a dynamic business environment.

A _____ is an internal or external entity that could endanger an asset.

_____ develops safeguards that reduce risks and their impact.

​As enterprise-wide information systems grow more complex, configuration management becomes trivial.

A _____ is a formal reference point that measures system characteristics at a specific time.​

​A _____ is the main line of defense between a local network, or intranet, and the Internet.

_____ ensures that authorized users have timely and reliable access to necessary information.​

To measure system performance companies use ____ which uses a set of standard test on one system to compare other system

_____ is a process for controlling changes in system requirements during software development.​

To avoid problems, preventive maintenance _____.​

Perfective maintenance _____.​​