MIS Exam 4.1

What is McDonald's performing when it asks its customers if they would like to super-size their meals?

What is the maker movement?

What maintains customer information and identifies prospective customers for future sales?

Processes that control the distribution, maintenance, & replacement of materials & personnel to support the supply chain

What connects the plans, methods, and tools aimed at integrating separate enterprise systems?

What modifies existing software according to the business's or user's requirements?

Giving customers the ability to get personalized information by querying corporate data bases is____?

What takes information entered into a given system and sends it automatically to all upstream systems and processes?

What allows separate systems to communicate directly with each other, eliminating redundant entry?

Process that builds layer by layer to create a three dimensional solid object

A focus on keeping suppliers satisfied by evaluating and categorizing suppliers for different projects?

What is an organization performing when it asks questions such as "which customers are at risk of leaving"?

What is interactive voice response (IVR)?

What manages the transportation and storage of goods?

What is inventory cycle time?

What guides users through marketing campaigns using definition, planning, scheduling, segmentation, & success analysis?

What allows an organization to reduce the cost and time required during the design process of a product?

Which of the following is a common customer service CRM metric?

What is middleware?

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns?

What applies technology to the activities in the order life cycle from inquiry to sale?

Where would you find the customers' customer in a typical supply chain?

What is the bullwhip effect?

What are enterprise systems?

What divides a market into categories that share similar attributes such as age, location, gender, habits, and so on?