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Hospitality Services
Hospitality Services
20 terms
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20 Question Quiz for DECA
Flashcards
20 cards
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Questions
20
Answers
1
which of the following is an example of an unsafe condition:
Broken handrail on a stairway.
using machinery before reading instructions.
falling asleep on the job
horseplay
2
which of the following is a true statement regarding a project champion:
s/he is closely involved in the work of the project.
s/he is usually a low-ranking employee in the business.
s/he can move necessary resources to get the project done.
s/he is the same person as the project manager.
3
the process of developing new products often begins with
estimating cost
generating ideas
hiring employees
purchasing materials
4
what activity does accounting software help buisnesses do
track credit transactions
create and play av media
place orders for raw materials
create virtual situations
5
which of the following is an advantage associated with RSS feeds:
eliminate viruses
manipulate words
measure responses
organize information
6
which of the following is used most often to obtain customer referrals:
job interviews
trips
discounts
free product
7
one way of tracking marketing-communications activities is through the use of
questionnaires.
surveys.
interviews
databases.
8
What activity should occur first when planning a special event?
budgeting
shopping
scheduling
brainstorming
9
which of the following is a commonly used bank credit card.
diners club
shell oil
Macys
visa
10
one way that employees can help control a business's expenses is by
handling products casually.
rotating stock daily.
arriving at work on time.
overlooking thefts.
11
which of the following is an essential element of responsible behavior:
determination
leadership
flexibility
honesty
12
what do lean operations involve.
cutting cost to improve the business's image.
decreasing the need for skilled labor.
lowering productivity to maintain quality.
reducing waste throughout the entire supply chain.
13
why do all business need to manage financial resources?
To open investment accounts
to pay operating expenses
to develop cash budgets
to negotiate bank loans
14
The first step in the project-planning process is to.
identify needed resources.
determine the projects purpose and scope.
identify project deliveries.
determine project costs.
15
A contract is unenforceable if it.
is unilateral.
requires collateral.
contains stipulations.
violates a statute.
16
effective advertising layouts usually contain a
focal point
web address
photograph
selling price
17
the hospitality industry consist of _________ businesses
prepared food, entertainment, and lodging
lodging, mortgage, and transportation
entertainment, destination, and prepared food.
destination planning, financial, and fine dining.
18
countries are able to increase their gross domestic product by improving their use of
benifits
resources
tariffs
taxes
19
why is it important for a business to communicate the core values of its products?
to appeal to the target market
to develop appropriate advertising
to justify the price
to analyze market research
20
the primary purpose of environmental law is to
maintain competition in marketplace.
safeguard business structures.
protect natural resources.
encourage business development.
