The quality of tablets that a business produces is important. This is because good quality:

improves the reputation of the tablet manufacturer

Which of the following is not a benefit to a business of using e-commerce?

The business is reliant on technology

Job production is used when:

customers have individual needs

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GCSE Business Operations

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A multiple choice quiz about Operations, for students taking GCSE Business (AQA 9-1). #business

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Questions 11

Answers

1
According to the pie chart, the most important reason for a restaurant to provide good meals is
to improve reputation
to reduce complaints
to retain regular customers
to gain new customers
2
Which business is most likely to use an assembly line?
A car manufacturer
A sweet shop
A dental surgery
A plumbing firm
3
The quality of tablets that a business produces is important. This is because good quality:
improves the reputation of the tablet manufacturer
increases the number of tablets needed to break-even
lowers the price that can be charged for each tablet
reduces the cost of making each tablet
4
Which stakeholder needs to be satisfied with the services a business provides?
Customers
Local residents
Managers
Employees
5
Which of the following is not a benefit to a business of using e-commerce?
A physical store is not required
Large numbers of customers can be reached
The business is reliant on technology
Fewer sales staff will be needed
6
What method of production is a hairdresser most likely to use?
Automated
Batch
Computerised
Job
7
Job production is used when:
large numbers of products are required
prices need to be kept low
customers have individual needs
products need to be produced quickly
8
Selecting suppliers, establishing terms of payment and negotiating the contract is
Economies of scale
Supply chain
Logistics
Procurement
9
Which of the following is flow production most appropriate for making?
Houses
Headphones
Bridges
Designer costumes
10
A jewellery manufacturer checks each piece of jewellery before dispatching it to the customer.
This is good customer service
This is good after-sales service
This is quality assurance
This is quality control
11
A production techniques that aims to minimise waste is called
Mass production
Just in case
Lean production

GCSE Business Operations Flashcards | StudBud