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CIS Exam #3 Flashcards | StudBud
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CIS Exam #3
CIS Exam #3
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Review for Exam 3 #whyaretagsrequired
Flashcards
213 cards
F
Practice quiz
P
Host live
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Questions
213
Answers
1
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eprocurement
elogistics
sales management
inventory management
2
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integration
eintegration
application integration
data integration
3
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intangible benefits
tangible benefits
gantt chart components
feasibility
4
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SMART business requirements
SMART project requirements
SMART measurements
SMART goals
5
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maintenance phase
predictive maintenance
preventative maintenance
corrective maintenance
6
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RUP
agile
RAD
SCRUM
7
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user feasibility
legal feasibility
interopablity feasibility
political feasibility
8
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project deliverable
project constraint
slack
project assumption
9
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feature creep
change agent
scope creep
change creep
10
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software mining
software customization
software personalization
software requirements management
11
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finance organizational project
MIS organizational project
marketing organizational project
accounting organizational project
12
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supply chain management
enterprise resource planning
customer relationship management
customer service
13
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accounting and finance ERP components
sales CRM components
analytical CRM components
management components
14
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design prototyping
process modeling
discovery prototyiping
modeling process
15
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examples of SCM
examples of ERP
example of WDM
examples of CRM
16
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logistics
logical supply chain management
logical view
procurement
17
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RAD mthodology
RUP methodology
extreme programming methodology
agile methodology
18
?
design phase
development phase
integration phase
implementation phase
19
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sales management CRM system
contact management CRM system
opportunity management CRM system
human resources CRM system
20
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executive sponsors
project stakeholders
executive stakeholders
project sponsors
21
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offshore
onshore
nearshore
inhouse
22
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2GL
1GL
5GL
4GL
23
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project requirements
project schedule
project plan
project milestone
24
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project plan
communication plan
project management
data flow diagram
25
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integration testing
system transfer
loose coupling
inteoprability
26
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economic feasibility
political feasibility
legal feasibility
operational feasibility
27
?
systems development life cycle
system transfer
legacy system
system design
28
several types software that sit between & provide connectivity for 2+ software applications
insideware
forwardware
middleware
betweenware
29
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project model
development prototyping
prototyping
project
30
?
customer segmentation
module software design
software customization
module segmentation
31
?
project requirements documents
project plans
project deliverable
project management scope
32
?
project scope
project plan
requirements management
requirements definition document
33
?
intangible benefits components
gannt chart components
tangible benefits components
feasibility components
34
?
voice over IP
help desk
call scripting systems
click to talk
35
?
agile
RUP
RAD
SCRUM
36
?
3GL
2GL
4GL
5GL
37
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common data repository
data lake
data warehouse
data retrieval center
38
?
front office operational CRM
marketing operational CRM
customer relations
customer service operational CRM
39
?
customer service
sales service
front office
back office
40
used to create the digital design and then manufacture the products
materials-aided design
materials management
materials-aided manufacturing
computer-aided design/computer-aided manufacturing (CAD/CAM)
41
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project scope
project plan
project management
project
42
?
scripting language
3GL
5GL
4GL
43
?
hardware personalization
hardware customization
software personalization
software customization
44
?
feasibility
dependency
critical path
critical path analysis
45
?
accounting organizational projects
marketing organizational projects
finance organizational projects
sales organizational projects
46
?
call scripting system
campaign management system
candidate management system
balanced scorecard
47
which of the following is NOT one of the three primary enterprise systems?
enterprise resource analysis
enterprise resource planning
supply chain management
customer relationship management
48
?
help desk
support services
user documentation
user acceptance testing
49
?
project assignments
responsibility matrix
project delegation
delegation
50
?
customer service operational CRM
sales operational CRM
back office operational CRM
marketing operational CRM
51
?
SCRUM methodology
waterfall methodology
RAD methodology
agile methodology
52
?
development testing
alpha testing
system testing
beta testing
53
?
automatic call distribution
interactive voice response
predictive dialing
call scripting
54
all parties involved, directly or indirectly, in obtaining raw materials or a product
demand chain
supply chain development
supply chain
supply chain management
55
Which is NOT one of the 3 business areas of supply chain management?
Logistics
Location
Procurement
Materials Management
56
?
customer demographics
customer ranking
customer segmentation
customer categorization
57
?
overcharge
cross selling
upselling
premium
58
?
CRM sales technology
CRM operational technologies
CRM analysis technologies
CRM predicting technologies
59
?
testing phase
implementation phase
design phase
maintenance phase
60
?
primary users of SCM
primary users of ERP
primary users of WDM
primary users of CRM
61
?
list generator
campaign management system
data catalog
demographics
62
the purchase of goods and services to meet the needs of the supply chain
logistics
procurement
logistical purchasing
buyer power
63
?
maintenance testing
predictive maintenance
preventative maintenance
corrective maintenance
64
decrease buyer power, increase supplier power, increase switching costs, create entry barriers
effective and efficient SCM systems
effective and efficient EAI systems
effective and efficient SCP systems
effective and efficient SDLC systems
65
a process that builds-layer by layer-a 3D solid object from a digital model
Drones
3D Printing
Robotics
RFID
66
?
application integration
integration
data integration
eintegration
67
the integration of a company's existing management information systems with each other
integration
data integration
application integration
eintegration
68
?
project stakeholder
executive sponsor
stakeholder
project sponsor
69
?
supply chain execution systems
supply chain usability
supply chain management
supply chain design
70
?
campaign management systems
candidate management systems
customer management system
employee management systems
71
Which of the following disruptive technology supports procurement?
3D Printing
Robotics
RFID
Dromes
72
?
extended ERP components
core ERP components
extended CRM components
core CRM components
73
?
supplier relationship management
customer relationship management
employee relationship management
partner relationship management
74
?
agile methodology
SCRUM methodology
RAD methodology
waterfall methodology
75
?
core ERP components
extended CRM components
core CRM components
extended ERP components
76
?
challenges of in source
challenges of outsource
reasons to outsource
reasons to in source
77
?
COBIT
XML
SOA
CASE
78
?
SCRUM methodology
RAD methodology
RUP methodology
agile methodology
79
ensure supply chain cohesion by automating the different activities of the supply chain
supply chain operations system
supply chain strategic system
supply chain management system
supply chain execution system
80
?
implementation phase
testing phase
development phase
design phase
81
?
activity
project
service
event
82
?
business requirement
project
activity
event
83
?
design phase
testing phase
implementation phase
development phase
84
Which of the following is an example of disruptive technology?
RFID
3D Printing
All of the Above
Drones/Robotics
85
?
MIS department
PMI
in sourcing
outsourcing
86
?
business requirements plan
project plan
project
business requirements
87
sends information entered in a given system automatically to all upstream systems and processes
eintegration
backward integration
data integration
forward integration
88
?
customer analytics
data mining
risk management
data analytics
89
?
completion schedule
critical path
project plan
critical path analysis
90
?
sales organizational project
accounting organizational projects
marketing organizational projects
finance organizational projects
91
a cultural trend that places value on an individual's ability to be a creator and consumer
maker fitness
maker movement
maker space
maker motion
92
?
analytical CRM
analytical ERP
operational ERP
operational CRM
93
?
in sourcing challenges
in sourcing benefits
outsourcing benefits
outsourcing challenges
94
?
nearshore
onshore
inhouse
offshore
95
?
kill switch
close managment
delete process
shutdown system
96
?
mythology
IP
methodology
GAAP
97
promotes serialization, the ability to track items by using a serial # connected w/RFID tag
RFID code
RFID electronic product code
RFID number
RFID production package
98
?
schedule feasibility
political feasibility
legal feasibility
operational feasibility
99
?
computer generated software engineering
automated software engineering
computer aided software engineering
manual software engineering
100
Which of the following disruptive technologies supports materials management?
Robotics
RFID
3D Printing
Drones
101
?
analysis phase
maintenance phase
implementation phase
design phase
102
?
onshore
nearshore
offshore
inhouse
103
?
SDLC middleware
SDLC insideware
EAI betweenware
EAI middleware
104
?
scrum
idea making process
brainstorming
collaboration
105
?
loose coupling
interopability
system transfer
integration testing
106
?
sale clickstream
data mining
automated sales representative
sale force automation
107
?
software as a servvice
service oriented architecture
enterprise wide architecture
Big data as a service
108
?
CRM predicting technologies
CRM operating technologies
CRM analysis technologies
CRM reporting technologies
109
?
predictive maintenance
corrective maintenance
prevenatative maintenance
maintenance phase
110
?
feasiibility
benefits of CRM
intangible benefits
tangible benefits
111
?
customer analytics
sales segmentation
sales analytics
customer segmentation
112
materials management includes the activities that govern the flow of tangible materials like
shipping, transport, distribution, and warehousing
execution, supplying, procurement, and design
transformation, production, and location
production, distribution, and shipping
113
?
campaign demographics
uplift modeling
campaign modeling
campaign management systems
114
?
core CRM
extended CRM
core ERP
extended ERP
115
?
project management institute
MIS departments
project management
project management office
116
?
project management
project
project manager
project management system
117
?
maker area
maker movement
maker center
maker space
118
?
campaign management systems
contact management CRM systems
opportunity management CRM system
supplier relationship management
119
?
coupons
cross selling
up selling
promotions
120
?
accounting and finance ERP components
sales components
ledger components
analytical components
121
?
marketing organizational project
MIS organizational project
finance organizational project
accounting organizational project
122
?
project objective
project milestone
project constraint
project deliverable
123
?
on premise systems
private cloud
in house systems
cloud systems
124
?
relationship management
post sales service
customer service
CRM
125
Which of the following disruptive technologies supports logistics?
3D Printing
RFID
Drones
Robotics
126
converts the plans, methods, and tools aimed at integrating separate enterprise systems
enterprise application integration (EAI)
worldwide application integration (WAI)
backwards integration
forward integration
127
What is NOT one of the supply chain's 3 main links?
materials flow from suppliers & their upstream suppliers
distribution of products to suppliers and their customers
transformation of materials into a finished product
distribution of products to customers & their customers
128
?
business requirements
software requirements
project plan
service
129
?
test conditions
project scope
business requirement
project plan
130
?
web browser
customer support
web based self services
FAQs
131
?
production and materials management ERP components
sales and marketing ERP components
accounting and finance ERP components
human resources ERP components
132
an unmanned aircraft that can fly autonomously, or without a human
robotics
inoperable robotics
drone
unoperated machine
133
?
cloud ERP
hybrid ERP
core ERP
extended ERP
134
what is the correct order?
predicting, analyzing, reporting
reporting, predicting, analyzing
reporting, analyzing, predicting
analyzing, predicting, reporting
135
?
click to talk
automatic call distribution
interactive voice response
predictive dialing
136
?
supply chain management
software customization
customer relationship management
enterprise resource planning
137
?
systems testing
implementation testing
integration testing
unit testing
138
?
core ERP
core CRM
extended ERP
extened CRM
139
sales, contact, and opportunity management
sales components
accounting and finance ERP components
operational components
revenue components
140
?
vulnerabilities
bugs
hack spots
defect
141
?
discovery prototyping
process modeling
prototype
data flow diagram
142
?
integration testing
development testing
alpha testing
system testing
143
supply chain visibility
the ability to view all areas up & down the supply chain
the ability to see all the steps in the supply chain
the ability to use a supply chain
the ability to use a supply chain on different devices
144
provides logistics support throughout the entire system or life of a product
crib to coffin
cradle to grave
bassinet to tomb
birth to death
145
?
employee management systems
campaign relationship systems
candidate relationship systems
customer management system
146
?
pilot implementation
parallel implementation
phased implementation
plunge implementation
147
?
customer customization
website personalization
customer personalization
website customization
148
?
bartering
elogistics
online B2B
eprocurement
149
routes inbound calls to available agents
call scripting
predictive dialing
interactive voice response
automatic call distribution
150
when distributed product-demand info ripples from 1 partner to the next in the supply chain
mandela effect
bullwhip effect
ripple effect
butterfly effect
151
?
automatic call distribution
call center
click to talk
call scripting
152
?
implementation phase
integration phase
planning phase
design phase
153
a standard format for the electronic exchange of information between supply chain participants
electronic information interchange
electronic data interchange
electronic data exchange
electronic information exchange
154
?
call center
customer support
help desk
FAQs
155
?
system transfer
loose coupling
integration testing
interopability
156
?
pilot implementation
parallel implementation
plunge implementation
phased implementation
157
?
accounting organizational projects
MIS organizational projects
marketing organizational projects
finance organizational projects
158
?
economic feasibility
feasibility
operational feasibility
political feasibility
159
?
scope creep
business requirement
project restraint
project constraint
160
uses electronic tags and labels to identify objects wirelessly over short distances
radio-frequency identification (RFID)
electronic identification system
RFID's electronic product code
electronically transferred data
161
?
primary users of WDM
primary users of ERP
primary users of CRM
primary users of SCM
162
sends information entered in a given system automatically to all downstream systems & processes
application integration
backward integration
forward integration
eintegration
163
?
scrum methodology
waterfall methodology
agile methodology
iterative development
164
?
object oriented language
1GL
5GL
4GL
165
?
out of date technology
legacy system
depreciated system
depreciable technology
166
?
gantt chart
schedule chart
critical path
critical path analysis
167
?
project plan
performance reviews
status report
project schedule
168
?
dependency
feasibility
project timeline
project relations
169
?
employee benefits
human resources management
employee service
employee relationship management
170
?
opportunity
lead
customer
account
171
?
feasibility components
slack management
tangible benefits components
intangible benefits components
172
?
web service
system transfer
loose coupling
Internet Protocol
173
?
sales opportunity
customer
lead
account
174
?
primary users of WDM
primary users of CRM
primary users of ERP
primary users of SCM
175
?
software personalization
off the shelf application
software customization
software as a service
176
?
schedule feasibility
technical feasibility
operational feasibility
legal feasibility
177
?
supply chain activities (SCA)
supply chain information (SCI)
supply chain development (SCD)
supply chain management (SCM)
178
?
finance
accounting
analysis
account
179
?
requirements definition document
project scope
project plan
business rrequirements
180
?
software engineering
manual engineering
automatic software engineering
computer aided software engineering
181
?
customers
contacts
opportunities
leads
182
?
subversion
conversion
system transfer
data transfer
183
what are the five basic supply chain activities?
plan, source, make, deliver, return
plan, analyze, source, deliver, return
analyze, plan, implement
analyze, plan, source, make, deliver
184
?
first generation language
fourth generation language
fifth generation language
second generation language
185
?
production and materials ERP components
human resources ERP components
employee ERP components
accounting and finance ERP components
186
?
crm reporting technologies
crm organizational technologies
crm predicting technologies
crm analysis tchnologies
187
data warehouse and data mining
back office or analytical CRM
middleware CRM technologies
front office or operational CRM
software CRM technologies
188
?
project requirements
project milestones
project objectives
project scope
189
?
object oriented language
extensible markup language
hypertext markup language
fourth generation language
190
Which is NOT included in the extended supply chain?
Supply chain event management
collaborative engineering/collaborative demand planning
selling chain management
supply chain management
191
?
second generation language
first generation language
fourth generation language
fifth generation language
192
additive manufacturing that prints objects, capable of transformation and self-assembly
materials printing
3D Printing
4D Printing
4D manufacturing
193
?
implementation testing
design testing
system testing
parallel testing
194
?
online training
training
workshop training
instructor training
195
?
dependency
critical path
overall benefits
feasibility
196
?
contact center
click to talk
call center
data center
197
?
project
project management system
project manager
project management
198
?
plunge implementation
parallel implementation
phased implementation
pilot implementation
199
?
supplier relationship management
customer relationship management
partner relationship management
employee relationship management
200
?
plunge implementation
pilot implementation
parallel implementation
phased implementation
201
the integration of data from many sources, which provides a unified view of all data
forward integration
data integration
eintegration
integration
202
?
data flow diagram
information flow diagram
system flow diagram
process modeling
203
?
opportunity management CRM systems
sales management CRM systems
contact management CRM systems
customer management CRM systems
204
?
gantt chart
critical path
critical path analysis
PERT chart
205
?
second generation language
fourth generation language
first generation language
fifth generation language
206
?
business process
sign off
signature
approval
207
?
outsourcing
offshore
in sourcing
in house
208
?
economic feasibility
operational feasibility
political feasibility
legal feasibility
209
?
project management document
project plan
project scope statement
project requirements document
210
?
project assumption
slack
project deliverable
emergency
211
?
user acceptance testing
business requirements testing
business requirements process
user acceptance process
212
?
brick and mortar training
online training
workshop training
internet training
213
focuses on creating artificial intelligence devices that can move and react to sensory input
robotics management
drone controlling
robotics
drone
