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Business Communication Flashcards | StudBud

Explore/Business Communication

Business Communication

11 terms·StudBud Administration·15 plays

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Questions 11

Answers

1
What is the main purpose of business communication?
To entertain employees
To sell only products
To exchange information effectively
To create logos
2
Sergio ____ Vallejos Vallejos
Daniel
Ramón
Emilio
Danilo
3
What does “marketing” include?
Changing prices secretly
Hiring new employees
Promoting and selling products or services
Only making products
4
Which of the following best defines a “service”?
An intangible product offered to customers
A physical item that is sold
A type of advertisement
A way to transport goods
5
Which of the following is an example of effective business communication?
Clear instructions during a meeting
Speaking in slang during presentations
Ignoring customer emails
Avoiding written communication
6
What verb tense is usually used to define concepts in business?
Present simple
Past simple
Present continuous
Future perfect
7
What is “branding”?
A form of customer complaint
A product design process
The visual and emotional identity of a company
A pricing technique
8
What does “consumer behaviour” refer to?
How customers choose and use products or services
The reaction of employees to rules
The effect of branding
The way businesses behave
9
“Advertisement” refers to…
A customer complaint
Business profits
The hiring process
A paid message promoting something
10
Which of the following is an example of a product?
Customer care
Legal advice
A laptop
A music streaming service
11
Why is communication important in business?
It supports coordination and goal achievement
It increases misunderstandings
It prevents teamwork
It helps companies avoid technology