Shaw Test 1 Review [Updated 8/6/2020]

Martha is retired, lives alone, she loves TV but is often out during the time her shows are on.

McAfee Internet Security give you Parental Controls and PC tune up

What Wo do we use to remove services

What does M&M stand for?

Who is the Best Team in the NHL

Danny sees some Shaw on Demand movies charged on his bill and is looking for some details we would use

What Wo do we use for a New install

Dirk is a hard-working Saskatchewan family man who enjoys his tv, he has 3 kids all with tv's +2 tv's in common areas

BlueCurve TV App give's you Pay Per View access

Start is??

What Wo do we use to add services

What Wo do we use to relocate outlets

What codes would you use to add Premier TV to a customer’s account (Minus the STB)?

Where in the pipe can we find the VOD codes

Unified Desktop is??

Samantha has asked if we can help her get access to her Shaw Go Wi-Fi. What UD tab would we use

Blue Curve TV App offers a wide variety of Adult content

What anti-virus comes with our internet packages

On what packages should we offer the blue curve Gateway Modem

What WO do we use to cancel an account

What is the name of our equipment that allows customers to have WIFI in their entire home with little to no deadspots

What is a benefit(s) of Our Current Internet Services (select 2)

Wendy is a single mother living in Bow Island Alberta. She uses cable to keep her daughter busy while she W@H

Crave TV has 4K content

Beth wants you to change her telephone listing from “no listing” to “Phonebook and 411” what UD tab would we use

How much do we charge for data overages

SOD does not offer live content

Outlook is??

Enigma is??

What WO do we use to reinstate an account

The pipe is?

What does BVBE stand for

John is looking to get a user Guide for his Shaw remote would we use

Who do we offer Wireless boxes (XI6) to

What value Add Features are provided with Home Phone Service