Exam 2 BUS-W 100

All the activities involved in determining an organizations human resource needs.

The study of the behavior of individuals and groups in organizational settings.

Nonfinancial forms of compensation provided by employees such as health plans, vacation, sick days, etc

Motivating and leading employees to achieve organizational objectives.

Financial rewards based on the number of hours worked or the level of output

The participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace.

A precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals.

When employees are provided with the ability to take on responsibility and make decisions about their jobs.

The division of labor into small, specific tasks and the assignment of employees to do a single task.

View of management whereby it is assumed that workers like to work and will seek out responsibility

Description of qualifications necessary for specific job in terms of education, experience, and personal/physical skills

Formalizing newly hired employees with fellow workers, company procedures, and properties of the company.

The grouping of jobs into working units usually called departments, units, groups, or divisions.

Members of organization responsible for the tactical planning that implements guidelines established by top management.

Structure where authority is concentrated at the top and little decision making authority is delegated to lower levels

The arrangement or relationship of positions within an organization.

Entrepreneurs who develop businesses with 5 or fewer employees.

The top executives of an organization who have overall responsibility for the organization

An employee's attitude toward his or her job, employer, and colleagues.

An assumption that how much people are willing to contribute depends on their assessment of the fairness of rewards.

Aspect of Herzberg theory of motivation that focus on the content of the work itself such as recognition and advancement

Aspects of Herzberg's theory of motivation that focus on the work setting and not the content of work.

Persons/organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock

Assumption that motivation depends not only on how much a person wants something but also how likely they are to get it.

Movement of employees from one job to another in an effort to relieve boredom of specialization

The structuring of resources and activities to accomplish objectives in an efficient and effective manner.

A license to sell another's products or to use another's name in business or both.

The process of collecting information about applicants and using that information to make hiring decisions.

Changing behavior and encouraging appropriate actions by relating the consequences to the behavior itself

Benefits and/or recognition received from someone else.

The ability to influence employees to work toward organizational goals.

An economic model involving the sharing of underutilized resources.

Those who supervise both workers and the daily operations of an organization.

The process of determining the organization's objectives and deciding how to accomplish them.

Pay calculated on a bi-weekly, monthly, or annual basis.

Theory suggesting that money is the sole motivator for workers.

Individuals who use entrepreneurship to address social problems.

Forming a pool of qualified applicants from which management can select employees.

Training that augments the skills and knowledge of managers and professionals

Independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people

A firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior.

The process of evaluating and correcting activities to keep the organization on course.

A program that allows employees to choose their starting and ending times provide they work the core hours

A management philosophy that stresses employee participation in all aspects of company decision making.

An organization in which decision making authority is delegated as far down the chain of command as possible.

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

Teaching employees to do specific job tasks through either classroom development or on the job experience

A formal written explanation of a specific job including job title, tasks, relationship with other jobs, etc

A theory that arranges the five basic needs of people into the order in which they strive to satisfy them.

The personal satisfaction and enjoyment felt after attaining a goal.

Traditional view of management whereby it is assumed that workers dislike work and must be forced to do their jobs.

An inner drive that directs a person's behavior toward goals.