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Customer Service Week Trivia Flashcards | StudBud
Customer Service Week Trivia
1 / 19
What should you do if a customer asks a question you
really
don’t know the answer to? (2 correct answers)
A
Say, “Let me look into that for you and get back to you shortly.”
B
Make up something on the spot, they’ll never know!
C
Say, “Great question! Let me find the right expert to assist.”
D
Stall by repeating their question with, “Hmm… interesting… good question…”
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0
0
correct · 0:00
