Unit 151- Understanding the Retail Business

Question 1

Which one of these is an environmental concern?

Accepted Answer

Fuel consumption

Question 2

What % of the UK retail businesses employs more than 10 people?

Accepted Answer

17%

Question 3

Which one of these is a Secondary retail site?

Accepted Answer

Business Park

Question 4

An advantage of retailers responding to ethical & environmental concerns of customers? would...

Accepted Answer

Increase customer loyalty

Question 5

The best example of how to create first impressions is....

Accepted Answer

Smart appearance

Question 6

What is the source of pizza?

Accepted Answer

Manufacturer

Question 7

What is a retail channel?

Accepted Answer

Ways a customer can shop

Question 8

How much of consumers money is spent in the UK economy yearly?

Accepted Answer

£300 Billion

Question 9

Which one of the following is a prime retail site?

Accepted Answer

High Street

Question 10

The definition of a Retail Chain is one that has........

Accepted Answer

More than one store

Question 11

Essential skills to be a successful salesperson?

Accepted Answer

Patient

Question 12

How much of a consumer’s money is spent in the retail sector?

Accepted Answer

0.33

Question 13

Which of the following is an entry level job role into management?

Accepted Answer

Graduate Trainee

Question 14

Which of the following holds products for distribution?

Accepted Answer

Distribution warehouse

Question 15

What should we be doing to support the world's economic climate to protect future generations?

Accepted Answer

Sustainability

Question 16

If a customer forgets their credit card you should......

Accepted Answer

Save the items until an alternative method of payment

Question 17

Which of the following is an ethical issue customers are concerned about?

Accepted Answer

Sweat shop labour

Question 18

What is the importance of body language?

Accepted Answer

Make sure the customer feels welcome

Question 19

A Warehouse Operative is most likely to be employed in which of the following?

Accepted Answer

Retail warehouse

Question 20

The most likely place to find storage is from....

Accepted Answer

Suppliers

Question 21

After raw materials of a product is sourced it goes through what process to make finished goods

Accepted Answer

Manufacturing process

Question 22

Which one is the most important behaviour within the retail industry?

Accepted Answer

Honesty

Question 23

Which one of the following is likely to be employed in a Charity shop?

Accepted Answer

Sales Assistant

Question 24

Which one of the following is most likely to help you progress within the retail industry?

Accepted Answer

(PDP) Personal Development Plan

Question 25

Which one of the following is a retailer found on a secondary location?

Accepted Answer

Chain store

Question 26

Which is an environmental issue for retail customers concerned about spoiling of the landscape?

Accepted Answer

Location of new outlets

Question 27

What is an advantage to retailers, responding to ethical and environmental needs of customers?

Accepted Answer

Improves the image of the business

Unit 151- Understanding the Retail Business

Questions 27

Unit 151- Understanding the Retail Business

Questions 27